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Corsa Sport » Message Board » Off Day » Geek Day » Printer not picking up on a document and printing it.....


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Author Printer not picking up on a document and printing it.....
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
3rd Jan 13 at 20:30   View User's Profile U2U Member Reply With Quote
As above, having trouble printing off an insurance certificate. When i do what i normally do, the printer just pulls through the paper, makes the noises like its printing, but the paper comes out blank.

The obvious thing would be the ink, but its not low (have printed off other things to make sure) and its not showing as low.

At 1st i thought maybe the document might be dodgy, but have had them email it over another 2 times, and it still dosn't work.

After i click print, the progress bar pops up on the screen, then disappears, then it starts printing, but dosn't actually print anything.
Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
3rd Jan 13 at 20:37   View User's Profile U2U Member Reply With Quote
is it on USB cable?
Check the cable for damage / knots in the cable, can stop the flow of information.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
3rd Jan 13 at 20:43   View User's Profile U2U Member Reply With Quote
Is it an inkjet printer? If so, try cleaning the heads and doing a test page print (software that comes with it normally tells you what you need to do).
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
3rd Jan 13 at 20:49   View User's Profile U2U Member Reply With Quote
Not sure, i know its a Kodak. Think it could be inkjet.

It wasn't working, was trying for ages, so tried printing off something else, and it worked, then went back to print off the document, and it still didn't work.

Deffo something to do with the file, and not the printer.
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
3rd Jan 13 at 20:54   View User's Profile U2U Member Reply With Quote
Is it a PDF?

Are you trying to print it from within a web browser or in the standalone Adobe Reader app?
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
3rd Jan 13 at 21:14   View User's Profile U2U Member Reply With Quote
Yes its a PDF.

I just go into my email, open the PDF, go to print. I think it opens it up in Adobe.

My old man was having a look the night, and he's tried it on another programme and its saying its a corupt file.
sc0ott
Member
Registered: 16th Feb 09
User status: Offline
3rd Jan 13 at 21:19   View User's Profile U2U Member Reply With Quote
Look within the print options and click a box that says something like 'print as image'. Think its under advanced settings just after you click print.
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
3rd Jan 13 at 21:20   View User's Profile U2U Member Reply With Quote
Go down and tell dad then, he's trying to do it just now. lol.
sc0ott
Member
Registered: 16th Feb 09
User status: Offline
3rd Jan 13 at 21:26   View User's Profile U2U Member Reply With Quote
When do you need it for?
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
3rd Jan 13 at 21:28   View User's Profile U2U Member Reply With Quote
Ideally the day lol.
sc0ott
Member
Registered: 16th Feb 09
User status: Offline
3rd Jan 13 at 21:39   View User's Profile U2U Member Reply With Quote
Post office will be shut.

Tried a print screen and pasting it into paint and printing it from there but didnt really work. Think its somin to do with the ink. Can do it at my work but youll no get it until a got home.
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
3rd Jan 13 at 21:42   View User's Profile U2U Member Reply With Quote
Aye that's fine, al go to post office on Saturday. Cheers.
sc0ott
Member
Registered: 16th Feb 09
User status: Offline
3rd Jan 13 at 21:47   View User's Profile U2U Member Reply With Quote
Send the file to my email, dads shut the pc off.

 
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