Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Ive had enough of paying sky an absolute fortune, and cancelled my tv package.
I also want to leave the broadband/line rental but they say I am in an 18 month contract which ends in nov 2015.
They say I cannot even pay an early termination fee as I am in a full term contract, not a minimum term contract.
How can I get out of this crap company?
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Russ
Member
Registered: 14th Mar 04
Location: Armchair
User status: Offline
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i think they're right. you can put the full balance in your Sky account so you show as in credit, but they won't cancel your contract until after nov 15. had same issue with tv, after much arguing
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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according to there site help, u can leave and pay £16 a month to terminate early. But they said we cant.
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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http://help.sky.com/articles/charges-for-ending-your-sky-contract-early ?
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Bt have said they will pay our termination fees if we move to them and take out tv,broadband and bt sport. Totalts £41.44 a month, has all the channels we ever watch and its £35 a month cheaper than we usually pay sky for the equivalent
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Well the first woman cancelled the tv and wouldn't offer any deals.
Called back to clarify the line rental and bb. Woman said let me see. Came back and didn't tell me about the cancelling, but offered to match BT at £45 for the same as what we have.
I said that's all good, but if I move, I have £125 sainsburys gift card coming my way. She said well that's not an issue. I will credit your account with £100 as well to cover that (bt charge £30 set up so she took that off).
So ive gone from £68, to £45. a saving of £23. Plus £100 credit.
Its a 12 month contract and discounted for all 12. Meaning, ive saved just over £30 a month with the credit.
Defo worth trying to do the same to anyone who is paying full price!
[Edited on 13-09-2014 by Dan]
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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That would fuck me right off.
If they can do it for that price now, then they could've done it for that price for months before.
Say you've been with them 10 months thats £300 wasted.
I'd leave just because they're money thieving bastards.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I've always said that, if they can discount so much, why not just lower the prices and get more customers?
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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Because it's business.
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Yea its business. Just have to have the balls to actually leave nowadays I think.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I get its business but surely the lines cross somewhere and more customers at a lower price wins.
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Guess it probably falls down to their market share. they probably have 70% of the households with digital tv.
If they have the biggest share, why bother lowering price to attract more customers, when u already have more etc
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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Same as football ticket prices really. Arsenal (for example) make millions per game, have hundreds of millions TV revenue, but still charge a fortune. We all know its a rip off, but people are willing to pay it. More fool all of us.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Yep, it's our own fault.
I'm stuck with sky until Jan 2015, after which I will cancel and look around.
Only problem is I watch F1 so need sky sports. Discovery channel and sky1 are also needed, but the rest can gtf. It's all filler channels.
Can't fault their fibre internet though. £17 a month I pay and it's been faultless.
Still, hoping I can get it cheaper.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I've still got f1 without sports. Somehow kept the legacy HD add on that includes f1.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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I got rid of my hd package before they announced it was coming off hd for new customers.
They're money grabbing cunts.
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Kyle T
Premium Member
Registered: 11th Sep 04
Location: Selby, North Yorkshire
User status: Offline
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quote:
Originally posted by John
I've still got f1 without sports. Somehow kept the legacy HD add on that includes f1.
I'm same. Need to be careful though, apparently if you ever took sports for a promotion or something then later dropped it... you'd lose F1!
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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quote:
Originally posted by Ben G
Yep, it's our own fault.
I'm stuck with sky until Jan 2015, after which I will cancel and look around.
Only problem is I watch F1 so need sky sports. Discovery channel and sky1 are also needed, but the rest can gtf. It's all filler channels.
Can't fault their fibre internet though. £17 a month I pay and it's been faultless.
Still, hoping I can get it cheaper.
You're not stuck. Call them. Tell them u want to leave and want to know how much early cancellation fee is, as bt will pay it if you move to them.
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Jimbothebarbarian
Member
Registered: 19th Apr 07
Location: Cumbria..........drunk..
User status: Offline
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Everytime I rang up to cancel they'd just hang up! After four years I eventually got through and ended up with brand new HD set up including dish and fitting and money knocked off.
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