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Author Changing Insurance Policies 4 months in
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:08   View User's Profile U2U Member Reply With Quote
Looks like CIA Insurance have fuct up good and proper.

Spoke to the girl this morning and she was asking how much all my mods were worth and that they are looking into another insurer.

Can they do this? (after 4 months of hassle - Wrong car/no mods/then right car mods/then no mods etc)

Can I request a full refund? If they do put me onto another insurance company will the policy be re-set of will I just have to stay 6 months.


Bloody idiots.
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 09:27   View User's Profile U2U Member Reply With Quote
Sounds like it was there fault, surely they cant terminate the contract if its them that fucked up????
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:35   View User's Profile U2U Member Reply With Quote
It started off I received a document from Zurich (whom they go through)

And the car was insured as a Renault Megane RT Sport E (NOT a Coupe)

So phoned up, yeah thats fine no problem send you another cover note.

Same problem again.

Got another one on Tuesday (16 phone calls later) and its still wrong.

So after getting put on old most of tuesday morning they get it sorted as a Coupe, so I thought better check all mods are uptodate.

...what modifcations they say...?


Bollocks.


Its Elle from CIA, so stay clear.

[Edited on 14-10-2004 by J-Me]
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:37   View User's Profile U2U Member Reply With Quote
I'd also like to point out that the policy stared in July

For the car standard it was 560 quid

with modifications it went up to 820. They charged me 820 yet got car wrong and no modfications?
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:41   View User's Profile U2U Member Reply With Quote
Anyone know where I stand?

Could I claim the full amount back?

Its a shambles.
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 09:45   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by J-Me
I'd also like to point out that the policy stared in July

For the car standard it was 560 quid

with modifications it went up to 820. They charged me 820 yet got car wrong and no modfications?



Well they took your money and fucked up the paperwork looks like, surely they cant charge you more or anything


Hit them with - If your mods havnt been insured by them for the last 4 months then they have no right to have charged you any extra to begin with..........demand a refund 'or' they sort this mess out and honour your policy until your renewal......also ask to speak to management or someone who knows what the fuck they are doing!!!
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:47   View User's Profile U2U Member Reply With Quote
On the phone right now


Want to put me Norwich union to 1600


FUCCCCCCCCCK

Trying to sort a refund but bascially I've been in the shit with a non-legit insurance policy for 4 months
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 09:52   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by J-Me
On the phone right now


Want to put me Norwich union to 1600


FUCCCCCCCCCK

Trying to sort a refund but bascially I've been in the shit with a non-legit insurance policy for 4 months


They want to charge you £1600 Thats not on!

Isnt there some sort of general insurers regulating comity...threaten to report them to it! There fuckup - They must sort it!

Ask what would have happened if you were in an accident and there fuckup policy didnt cover you?
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:53   View User's Profile U2U Member Reply With Quote
Yeah thats what I said, she is phoning back at 11.15 (so she says)

its disgraceful, I'll also loose 4 months insurance (towards my 3rd year NCB)
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 09:57   View User's Profile U2U Member Reply With Quote
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 10:01   View User's Profile U2U Member Reply With Quote
Surely they cant do that, although they will probably have a getout clause written into the terms and conditions that nobody reads! Threaten to report it to the ABI (association of Brittish Insurers) for misconduct on there behalf! You havnt done anything wrong, and as a result have paid more money for the wrong policy that wasnt valid anyway!!!

[Edited on 14-10-2004 by Scottydoo]
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 10:10   View User's Profile U2U Member Reply With Quote
Paid 820 In July


They want to refund 500 to me today.


I'm seriously not seeing hwo they can do this
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 10:16   View User's Profile U2U Member Reply With Quote
ARGHHHHHHH ITS LIKE TALKING TO MORONS
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 10:17   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by J-Me
Paid 820 In July


They want to refund 500 to me today.


I'm seriously not seeing hwo they can do this


Your car technically wasnt insured for those 4 months = Full refund!

Ask exactly what right they have to take £320 from you, surely not for a void insurance policy You should be looking to seek compensation from them for wasting your time!!!
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 10:18   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by J-Me
ARGHHHHHHH ITS LIKE TALKING TO MORONS


Ask for someone higher up!
Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
14th Oct 04 at 10:21   View User's Profile U2U Member Reply With Quote
Yeah gone though 3 managers now, they are now contacting zurich and will phone back later.

Day 4 - Still cant drive the car.
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 10:23   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by J-Me
Yeah gone though 3 managers now, they are now contacting zurich and will phone back later.

Day 4 - Still cant drive the car.


Thats fuckin shit
Je11ybubb1es
Member
Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline
14th Oct 04 at 10:34   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Scottydoo
Surely they cant do that, although they will probably have a getout clause written into the terms and conditions that nobody reads! Threaten to report it to the ABI (association of Brittish Insurers) for misconduct on there behalf! You havnt done anything wrong, and as a result have paid more money for the wrong policy that wasnt valid anyway!!!

[Edited on 14-10-2004 by Scottydoo]


ABI dont cover motor insurance. you have to go through their internal complaints procedure first otherwise no external people will touch you. if it cant be satisfied internally you can contact GISC (General Insurance Standards Council) http://www.gisc.co.uk/consumer/ theres a form you fill in and send off and they look into it.
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 10:38   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Je11ybubb1es
quote:
Originally posted by Scottydoo
Surely they cant do that, although they will probably have a getout clause written into the terms and conditions that nobody reads! Threaten to report it to the ABI (association of Brittish Insurers) for misconduct on there behalf! You havnt done anything wrong, and as a result have paid more money for the wrong policy that wasnt valid anyway!!!

[Edited on 14-10-2004 by Scottydoo]


ABI dont cover motor insurance. you have to go through their internal complaints procedure first otherwise no external people will touch you. if it cant be satisfied internally you can contact GISC (General Insurance Standards Council) http://www.gisc.co.uk/consumer/ theres a form you fill in and send off and they look into it.


Thats the one Knew there was something that governed it anyway

J - should definitely consider contacting them!
Darren
Member
Registered: 21st Apr 02
Location: Hadleigh, Suffolk
User status: Offline
14th Oct 04 at 11:08   View User's Profile U2U Member Reply With Quote
Also FSA who are taking over GISC
LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
14th Oct 04 at 11:16   View User's Profile U2U Member Reply With Quote
Ssshhhhh Darren. Don't tell Alex
projectcorsa
Member
Registered: 12th Oct 04
User status: Offline
14th Oct 04 at 11:28   View User's Profile U2U Member Reply With Quote
i just got a quote for a 2litre 16v corsa full custom kit flip paint lambo doors lowered alloys custom exhaust system etc

£800 fully comp protected no claims

[Edited on 14-10-2004 by projectcorsa]
LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
14th Oct 04 at 11:30   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by projectcorsa
i just got a quote for a 2litre 16v corsa full custom kit flip paint lambo doors lowered alloys custom exhaust system etc

£800 fully comp protected no claims


With which company? How old are you? I suspect this amount will change when you actually take out the policy
Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
14th Oct 04 at 11:36   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by projectcorsa
i just got a quote for a 2litre 16v corsa full custom kit flip paint lambo doors lowered alloys custom exhaust system etc

£800 fully comp protected no claims

[Edited on 14-10-2004 by projectcorsa]


Your 23 tho....not really that good isit
LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
14th Oct 04 at 11:42   View User's Profile U2U Member Reply With Quote
Nope.

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