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Author NTL Broadband, anyone experiencing a shoot service?
X 60RSA
Member

Registered: 20th Aug 01
Location: Lincoln
User status: Offline
6th Jun 06 at 16:26   View User's Profile U2U Member Reply With Quote

G'Day peeps!

Has anyone been getting a shoot NTL broadband service on and off for a few days?

One minute its fine, then its not. The ntl server status site says ongoing maintenance throughout the country but from the hours of 12am till 6am......

Bloomin annoying!
Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 16:31   View User's Profile U2U Member Reply With Quote

Yes! I have.
Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
6th Jun 06 at 17:57   View User's Profile U2U Member Reply With Quote

I can't seem to access the vast majority of big sites (Google, ebay etc etc)
CS is working fine though

No idea what's going on
X 60RSA
Member

Registered: 20th Aug 01
Location: Lincoln
User status: Offline
6th Jun 06 at 18:41   View User's Profile U2U Member Reply With Quote

Thank god im not the only one, CS has never let me down!

Like you say, google doesnt want to know, but only when it does, same with e bay......

Must be something there end.

after writing this i went to check the ntl server status shoot:


Service Status Details

Service Broadband
Posted 6 Jun 17:29
Resolved
Last Update 6 Jun 17:29
Duration Ongoing

Type Other
Location Nationwide
Status Service Outage
Start time 6 Jun 170
End Time


Description

Browsing Issues


Detail

NTL Broadband internet customers across the whole country may currently be experiencing problems in browsing to web sites. NTL is aware of this issue and working to identify and resolve the cause as quickly as possible. Please accept our apologies for any inconvenience caused.



[Edited on 06-06-2006 by X 60RSA]
Dom
Member

Registered: 13th Sep 03
User status: Offline
6th Jun 06 at 18:44   View User's Profile U2U Member Reply With Quote

dont have any problems here mate, chance it is them peeing about - otherwise you could change your DNS settings (google on how to change them and use the pipex DNS ips in a thread by me).

Eitherway, unless its been on going for a few days then i wouldnt worry about it, but phone customer services if it continues mate
X 60RSA
Member

Registered: 20th Aug 01
Location: Lincoln
User status: Offline
6th Jun 06 at 18:49   View User's Profile U2U Member Reply With Quote

You rubbing it in about looking for dns on google as i cant get on it :lol

Bloomin thing, yeah its slowly got worse, but appears to be them, cheers for the info.
Dom
Member

Registered: 13th Sep 03
User status: Offline
6th Jun 06 at 19:08   View User's Profile U2U Member Reply With Quote



Changing DNS:
under your network cards properties, tcp/ip properties, change it from "obtain DNS....automatically" to "Use the following..." then press ok to all the windows.

Use pipex's dns servers, might help -

Primary - 158.43.240.4
Secondary - 158.43.240.3

Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 20:40   View User's Profile U2U Member Reply With Quote

Would I change the settings in the router for the above? or still change my own network card properties?
Bram
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Registered: 25th Mar 02
Location: Derby
User status: Offline
6th Jun 06 at 20:53   View User's Profile U2U Member Reply With Quote

Aaaarrgghhhh! I've just reconfigured my router about 5 times because I thought it was fooked! Been doing my nut in!

Hopefully NTL are upgrading connnection speeds then!!!
Dom
Member

Registered: 13th Sep 03
User status: Offline
6th Jun 06 at 20:54   View User's Profile U2U Member Reply With Quote

change them at the router if you can, though from what i remember both methods work the same
Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 21:05   View User's Profile U2U Member Reply With Quote

if I change the dns settings and then they say upgrade speeds will it not improve for me?
Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 21:09   View User's Profile U2U Member Reply With Quote

connection need to be reset or something? entered those 2 dns yet when I try to access google still doesn't work.
Dom
Member

Registered: 13th Sep 03
User status: Offline
6th Jun 06 at 21:12   View User's Profile U2U Member Reply With Quote

yea, try resetting the router mate - though ive just had the same problems, had to use ip addresses to access google (216.239.39.104) but i usually find the pipex dns's to be generally quicker
Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 21:15   View User's Profile U2U Member Reply With Quote

Ace ken

just reset the router and now all works.

I entered BT DNS, PIPEX and another.

So effectively if it has problems it'll search all 4 now just needed to switch router on and off to get it to do it
Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 21:21   View User's Profile U2U Member Reply With Quote

PMSL the joke is - I live in a house of 8 students, only I and 1 other in the house know anything computery.

So when all the houses mates were coming up to me saying 'Why the fuck isn't the internet working? why is it taking forever to access sites' - I just kept saying ah its that aussie bastard upstairs downloading 24/7 - there's no more bandwidth for you guys.

They've all been calling him a twat etc

Oops oh well - internet is working nicely now though. Cheers dom.
abdus
Member

Registered: 23rd Feb 06
User status: Offline
6th Jun 06 at 21:26   View User's Profile U2U Member Reply With Quote

manual proxy with this:

HTTP proxy: 213.105.224.11

port: 8080

mate from ntl gave me this

had the same problem accessing sites, ebay, google etc...

since proxying, no problemo

[Edited on 06-06-2006 by abdus]
Paul_J
Member

Registered: 6th Jun 02
Location: London
User status: Offline
6th Jun 06 at 21:44   View User's Profile U2U Member Reply With Quote

weird all mine seems to have gone pete tong again
X 60RSA
Member

Registered: 20th Aug 01
Location: Lincoln
User status: Offline
6th Jun 06 at 21:57   View User's Profile U2U Member Reply With Quote

It should be resolved in the morning, ntl says an overload of the DNS servers has caused this, there are investigating, things wont be back to normal until tomorrow morning sometime apprantly.
Bram
Member

Registered: 25th Mar 02
Location: Derby
User status: Offline
6th Jun 06 at 22:11   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by abdus
manual proxy with this:

HTTP proxy: 213.105.224.11

port: 8080

mate from ntl gave me this

had the same problem accessing sites, ebay, google etc...

since proxying, no problemo

[Edited on 06-06-2006 by abdus]


This solved the problem for me

How do I connect to my router control panel now though (from a wireless client)?

When i try 192.168.1.1 it says cannot connect to server?

abdus
Member

Registered: 23rd Feb 06
User status: Offline
7th Jun 06 at 06:46   View User's Profile U2U Member Reply With Quote

you need to hard reset the router...press the reset button at the back of your router for 30secs...then turn on your cable modem and everything should be fine

Jamescorsa97
Member

Registered: 19th Aug 04
Location: Middlesbrough Drives: Cliosport 182
User status: Offline
7th Jun 06 at 07:17   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Bram
Aaaarrgghhhh! I've just reconfigured my router about 5 times because I thought it was fooked! Been doing my nut in!

Hopefully NTL are upgrading connnection speeds then!!!


I did exactly the same thing last night mate.

Kept showing 0 connected clients.

I had utter shit service all day yesterday!!!
dave17
Member

Registered: 3rd Sep 02
Location: Greater London
User status: Offline
12th Jun 06 at 18:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by abdus
manual proxy with this:

HTTP proxy: 213.105.224.11

port: 8080

mate from ntl gave me this

had the same problem accessing sites, ebay, google etc...

since proxying, no problemo

[Edited on 06-06-2006 by abdus]


more info
50Calibre
Member

Registered: 13th Dec 04
User status: Offline
12th Jun 06 at 21:33   View User's Profile U2U Member Reply With Quote

in internet connection settings within your browser.. there should be an option to connect via a proxy server or something similiar.. enter the above details into there
abdus
Member

Registered: 23rd Feb 06
User status: Offline
12th Jun 06 at 21:39   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by dave17
quote:
Originally posted by abdus
manual proxy with this:

HTTP proxy: 213.105.224.11

port: 8080

mate from ntl gave me this

had the same problem accessing sites, ebay, google etc...

since proxying, no problemo

[Edited on 06-06-2006 by abdus]


more info


in firefox:

Tools, Options, General, Connection Settings, Manual Proxy Configuration

in IE:

Tools, Internet Options, Connection, Lan Settings, Proxy Server, tick use a proxy server and fill in

dave17
Member

Registered: 3rd Sep 02
Location: Greater London
User status: Offline
12th Jun 06 at 21:40   View User's Profile U2U Member Reply With Quote


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