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Author DNS
Mad Moe
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Registered: 14th Jun 01
Location: Northumberland
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17th Sep 07 at 11:03   View User's Profile U2U Member Reply With Quote
Right I know very little about the internet and wirless routers etc. but since I've changed over to sky Broadband every so often the connection seems to drop and when I check the problem it always appears to be something called DNS connection. Can anyone explain to me what this is and why this may be causing a problem? When I restart the router the problem seems to rectify itself but it's hugely frustration when you're in the middle of downloading something or on xbl having to restart the router which is in another part of the house.

Any help would be much appreciated
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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17th Sep 07 at 11:09   View Garage View User's Profile U2U Member Reply With Quote
Does it happen when you download something? For example if you downloaded something big and the problem happened, would it cause the download the stop or would it just stop you browsing the web?
Mad Moe
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Registered: 14th Jun 01
Location: Northumberland
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17th Sep 07 at 13:43   View User's Profile U2U Member Reply With Quote
It happens when I both browsing and downloading. I was simply browsing last night when messenager went off and came up with page cannot be displayed etc. on IE and when I ran the diagnostic it failed on the DNS which seems to happening more and more regularly now
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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17th Sep 07 at 14:32   View Garage View User's Profile U2U Member Reply With Quote
get BT to test your line
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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17th Sep 07 at 15:15   View Garage View User's Profile U2U Member Reply With Quote
if its happened since you went onto Sky Broadband then ring them and get a line test as Steve suggested. I'm more interested if the download stops when MSN freaks out though... cause it could be the wrong DNS servers configured or something but seems like a long shot
Mad Moe
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Registered: 14th Jun 01
Location: Northumberland
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17th Sep 07 at 15:22   View User's Profile U2U Member Reply With Quote
I'll give BT a call and try MSN and dowloading together and report back with my findings.

Cheers Lads
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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17th Sep 07 at 15:28   View Garage View User's Profile U2U Member Reply With Quote
if you are with Sky then ring up sky and ask them to do the line test mate
MikeD
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Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
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17th Sep 07 at 18:00   View User's Profile U2U Member Reply With Quote
next time it happens, try to ping 195.92.195.92 and let us know if you get a reply or not.

 
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