Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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Just got a phone call for my dad from his "Bank".
My dad's on holiday untill tuesday.
They said it was quite urgent and to ring back as soon as possible.
I thought it was a bit strange that they rang on a Sunday and didnt clarify what bank they where from.
Just googled the number and found this link....
http://buckinghams.blogspot.com/2007_08_01_archive.html
Would i to take it as serious?
I just rang the number back and it went through to "halifax and bank of scotland retial fraud"
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Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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The bank wouldn't phone you on a sunday.
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Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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That is what i was thinking TBH
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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And the fact when you phoned back it said "halifax and bank of scotland retial fraud"
Might used to recieve incoming calls but the phonlines been bought out to let customers know that it was a dodgy line? 
[Edited on 28-10-2007 by Whittie]
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willay
Moderator
Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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what bank is your dad with?
could be the fraud prevention people, esp if hes on holiday, his card could of been cloned and they have flagged up weird purchases?
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willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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fraud prevention/card services may work 7 days a week btw.
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gavin18787
Premium Member
Registered: 22nd Feb 05
Location: Basildon, Essex
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Could be but i wouldnt give them any of his details over the phone. Maybe get in contact with him to let him know
Drives supercharged Tec with torque  
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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Halifax as far as i know... talking to him now as he's rather worried
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willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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probably because his credit card has had some weird purchases flapped up? As long as he knows he can ring the bank and sort it. 
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strick206
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Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
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tell your dad to ring his bank
phonebank will help you 08457203040
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
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Probably some strange purchases on his account so they've phoned to find out if they're genuine.
Thing is - if he's on holiday, that might be why.
Not much activity on the account then he buys some buy stuff miles away. Might look initially like someone has cloned the card and used it elsewhere when in fact it is just your dad doing it.
Can you find out from the bank exactly what the purchases are and where? Your dad will then be able to confirm they are genuine.
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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Well i've tried asking but they wouldnt give me any information. So my dad now wants me to just cancel his card and then he'll ring when he gets back...
He doesnt usually use his card on holiday
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
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Did he use it at all though?
Not using it usually is probably why they've phoned.
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Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by Ian
Did he use it at all though?
Not using it usually is probably why they've phoned.
He uses it in England but never abroad.
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
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And has he used it abroad?
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by Ian
And has he used it abroad?
Nope
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Kerry
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Registered: 5th Oct 01
Location: Norwich
User status: Offline
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quote:
Originally posted by Ian
Thing is - if he's on holiday, that might be why.
It happened to me
The way a Frauds and Disputes team works is they look at unusual activity going through any account and if they see quite a bit of use abroad they will call just to check its genuine and not fraud
They will do it on unusual card use in the UK too
Its their job and we would moan if they let things slip through the net
Prob nothing to worry about kus no matter what the reason they are aware of it and on the case
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Tom
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Registered: 3rd Apr 02
Location: Wirral, Merseyside
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Weird.
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
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Its not weird it happens and its thier job!!!
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
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Tom
Member
Registered: 3rd Apr 02
Location: Wirral, Merseyside
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No I meant weird cause he hasn't used it abroad.
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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apparantly.............
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