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Author Paypal Help!
p4uls corsa
Member

Registered: 2nd May 05
Location: BRADFORD
User status: Offline
27th Mar 08 at 14:44   View User's Profile U2U Member Reply With Quote

A bit of info needed please.

I sold a few psp games on ebay recently and sent them out to the buyers, now one of them has opened a dispute with paypal saying that he never received the game, but the game was sent 2nd class standard parcels which was stated in my listings, now he his saying he wants the tracking number, which i dont have as it was send standard parcels i explained this to him, now he his calling me a liar as i dont have a tracking number.

So my question is does he have a case against me?


Any help would be appreciated
John
Member

Registered: 30th Jun 03
User status: Offline
27th Mar 08 at 14:45   View User's Profile U2U Member Reply With Quote

He'll win if you can't prove you sent it.
p4uls corsa
Member

Registered: 2nd May 05
Location: BRADFORD
User status: Offline
27th Mar 08 at 14:47   View User's Profile U2U Member Reply With Quote

I have some sort of receipt saying that it was sent but no tracking number.
John
Member

Registered: 30th Jun 03
User status: Offline
27th Mar 08 at 14:50   View User's Profile U2U Member Reply With Quote

If you have something saying you sent it you should be ok, just provide it to paypal.

Unless you gave the option of insuring it and the buyer didn't take it you could possibly help him try and put a claim in with royal mail, think you can get up to 30 quid maybe?
p4uls corsa
Member

Registered: 2nd May 05
Location: BRADFORD
User status: Offline
27th Mar 08 at 15:05   View User's Profile U2U Member Reply With Quote

Cheers for your help John.

 
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