Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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I have been given an interview on thursday and they have said there will be a technical test, which i would expect. My only concerns are i'm not sure exactly what they will be testing and just want to brush up on area's that service desk's usually get calls about.i understand its about everything but this is mainly for first time fixes, so would this just be the standard printer issues and shared drives etc?
Any help would be greatly appreciated.
Gaz, insert :help: smiley here.
[Edited on 14-10-2008 by Gaz]
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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would depend on what the company do. But i would think its would be technical knowledge.
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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As said, depends on company. But my guess is you'll have a couple of Scenarios in which they'll ask your reaction, what would you do and why.
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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what line support is it going to be also 1/2/3?
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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1st line, i'm presuming it will be printer installs and internet checking
[Edited on 14-10-2008 by Gaz]
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jamesw
Member
Registered: 28th Jun 02
Location: Station Town, County Durham
User status: Offline
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when I had mine @ EDS it was just basic stuff, i think one thing was work out what VDU stands for, what would you do if a PC goes off every time you boot it up etc.
Half the crap I used to get as 1st line was user error
[Edited on 14-10-2008 by jamesw]
[Edited on 14-10-2008 by jamesw]
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