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Author Possible virus help...
Dan
Premium Member

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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
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31st Jul 09 at 11:20   View Garage View User's Profile U2U Member Reply With Quote

ive got an error message keep popping up saying windows is closing explorer as its not respoding.

Now i havent seen any other windows than the one im using close? but earlier i noticed a tiny window in the corner of the desktop, i clicked the x to close it, and it said stbapp.exe is not respondonding.

Googled it and its possibly a virus. i have norton and its not noticing it?

what should i do next


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Ren
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Registered: 16th Oct 04
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31st Jul 09 at 11:38   View User's Profile U2U Member Reply With Quote

Norton is poo. I would say download AVG but you probably wouldn't want to if you have a paid subscription with Norton. Try Ad-Aware and Spybot first maybe? I don't think it's a virus, seems more like malware.
Daveskater
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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
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31st Jul 09 at 12:22   View Garage View User's Profile U2U Member Reply With Quote

My resources don't know what stbapp.exe is so it's pretty safe to say it's not a good thing.

Whether or not you have paid for Norton, you are best off binning it as it is utterly useless. Use the Windows firewall and Avast Antivirus and you'll be fine.

Download Malwarebytes Anti-malware and Spybot Search & Destroy, then boot into safe mode and install them and run the scans.

For instructions on booting into safe mode, see here: http://www.bleepingcomputer.com/tutorials/tutorial61.html


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
John
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Registered: 30th Jun 03
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31st Jul 09 at 12:29   View User's Profile U2U Member Reply With Quote

My resources, ie google, point to this being related to gaming harbour toolbar, which you don't want on your computer.

Malwarebytes should do the trick.
Dan
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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
31st Jul 09 at 15:57   View Garage View User's Profile U2U Member Reply With Quote

Having spoke to the missus, she downloaded a gaming thing off facebook :/

Didnt pay for norton, im not that stupid, but it was free and never had problems till now, ill get avast back!! ill try them steps dave! cheers


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Daveskater
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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
31st Jul 09 at 18:27   View Garage View User's Profile U2U Member Reply With Quote

No worries mate


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Dan
Premium Member

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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
1st Aug 09 at 08:28   View Garage View User's Profile U2U Member Reply With Quote

Well i did the scans last night malwarebytes found 244 infections, all by this gaming harbour toolbar. Nearly all of them were in the registry!

All sorted now tho cheers!


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Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
1st Aug 09 at 18:41   View Garage View User's Profile U2U Member Reply With Quote

Glad to hear it chap, post in here again if any symptoms come back


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures

 
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