x14xe sport
Member
Registered: 27th Apr 09
User status: Offline
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i am a self employed joiner. i use a website called mybuilder.com which is a website where people post jobs up and relevant tradesman can post a price and the client then hires and leaves feedback, from the 32k tradesman listed on the site i am in the top twenty for highest feedback rating which is very important to me, below is link to my profile
http://www.mybuilder.com/profile/view/a-s-joinery
i have been left the most recent feedback today for a job which was completed early october and tbh take offense with it as its not true, my problem is i can respond to the comment left but it can only be 400 characters max which isnt enough for me to adaqautly explain the true side of the story, below is what i had written before realising that it was rather too long
some elements of the feedback are true others not, the weather was indeed very poor at the time the work was scheduled to start, unfortunately this delayed us for a week. When we managed to get good weather to begin the work we worked hard to fit the client in amongst other jobs that had been scheduled hence the job taking longer to complete than we had originally estimated but this was explained to the client who assured us this was not a problem and was to be expected for the time of year. As for a poor finish to the bay windows and now flaking this is due to the fact the windows were in very poor condition as they had not received a coat of paint for over ten years, the client was informed of this and was happy for them to be filled rather than repaired with new wood but again it was explained to the client that the finish would not be 100%. The masonry was pebbledash and I explained to the client that spraying the masonry would be the quickest and most effective method to give good coverage and standard of finish but again they were told there would be the occasional drip and loose pebble that may fall as the house pebbledash was original circa 1960's and loose in places but again the client explained they were having the pathway around the house replaced after winter so weren’t bothered with small paint marks. Before and during the work I explained to the client that I would not expect payment for the work until it was completed and they were happy with the work which indeed applies to all my customers. Upon completion of the work it was almost dark so I told the customer to have a good look at it the next day and satisfy themselves that the work they had requested was completed and they were happy, i received a phone call a day later letting me know they were happy and had the money ready for collection. Due to the fact the work had taken a week longer than expected due to weather and other work commitments i did deduct an amount from the original price as a goodwill gesture. As far as i can see the work was completed well and to a timescale that is not beyond reason for the weather and outdoor work. As my other feedback shows i have excellent feedback through this site including painting which does include the painting of a 4 bedroom house. many thanks
can anyone whiitle this down while getting they key facts across in my defence, sure there will be a few smart remarks but anyone with good english intellect is welcome
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Jamie-C
Member
Registered: 3rd Jun 08
Location: Ballycastle
User status: Offline
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I can't be bothered to read all that.
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x14xe sport
Member
Registered: 27th Apr 09
User status: Offline
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i no and i cant be arsed to make it smaller it took long enough for me to write
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tom_simes
Show Staff
Organiser: South Wales
Premium Member
Registered: 12th Jan 05
Location: Undy, Newport Drives: Skoda Octavia vRS estate
User status: Offline
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Essay!
And Off Day/House Day.
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x14xe sport
Member
Registered: 27th Apr 09
User status: Offline
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yep, didnt really know which section, g/c seems to see the most traffic so figuered would be best place
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Jamie-C
Member
Registered: 3rd Jun 08
Location: Ballycastle
User status: Offline
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Just read, but can't help with making it shorter without it sounding like a kid wrote it.
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Twitch
Member
Registered: 3rd Nov 09
Location: Flitwick, Bedfordshire
User status: Offline
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tbh mate just call him a cunt lol then its a nice 4 character reply 
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Twitch
Member
Registered: 3rd Nov 09
Location: Flitwick, Bedfordshire
User status: Offline
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ohhh pooo its badgered out ok then call him a badger
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