dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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I've had my current contract with Vodafone for around 12 months and its an 18 month contract, I pay £50.00 a month and it give me unlimited everything.
Recently though I keep getting zero signal anywhere, normally places where it would have maximum, its really driving me round the bend for work etc and is a complete nuisance.
Is there any way I can call Vodafone and explain this and cancel the contract as I use my phone a lot for work and such, or will they say its just me and try and send me a new sim card or some tosh?
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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They'll try and send you new shit. Probably a replacement phone.
Once you say you want to get out of the contract, just keep saying you want out of the contract.... they'll eventually get the message.
You might have to pay £300 though... as there's 6 months left on the contract?
[Edited on 15-04-2010 by Whittie]
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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Surely they cannot make me pay the remaining 6 months due to the bad service they are now providing me and the tariff I am paying for the privilege.
I've not had any problems before but these last few weeks, I may as not had a phone 
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ed
Member
Registered: 10th Sep 03
User status: Offline
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You have to give them a fair chance to rectify the problem before you can ask for a refund.
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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I will give them a call at lunch and see what they say, any particular department I should ask for?
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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if you say you have no signal etc, they will check where u make calls etc to check validity. be careful how you word it
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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If I ask to have the phone replaced do you think it would be possible? It would only be for 6 months till i'm due a proper upgrade?
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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quote:
Originally posted by dan_m1les
If I ask to have the phone replaced do you think it would be possible? It would only be for 6 months till i'm due a proper upgrade?
if faulty phone yeah, tell em your sim works fine in other handsets
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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New Blackberry Storm 2 is coming Monday 
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