Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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sold an xbox360 on ebay on the 30/3 and got this email this morning
Hi Jeff
so we hooked it all up this morning, and the Xbox is showing three red lights in the ring of light, which indicates an internal hardware error. We initially put in one of the games which came with it, and the it worked fine for 5 mins, but then the screen froze up. Now the red lights are flashing and we cannot get it to work at all, and all information on the internet regarding this error message indicates that it needs to be repaired when it is flashing this error.
Is there anything you can suggest? Obviously it is very disappointing to find that the product I have paid for does not work 
Any response would be gratefully appreciated.
when i sold this is was fully working....should i give them the money back and end up with a broke console?
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=280485922145&ssPageName=ADME:X:RTQ:GB:1123
thats the link
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GF-91
Banned
Registered: 8th Jul 09
Location: Burnley!
User status: Offline
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Does it have a warranty? Tell them to send it off if it does, if it doesn't and they bought the console knowing the console didn't have a warranty so its out of your hand.
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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dont think so, ive had it over 3 years so mircosoft wont fix it
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GF-91
Banned
Registered: 8th Jul 09
Location: Burnley!
User status: Offline
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If you sold it working, and they say it isn't, you could refund them, but you would be out of pocket when it comes to having a broken console and repairing it.
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
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Did you write down any serial numbers for the console??Just incase they have swapped it for a faulty unit and are trying to rip you off.
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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quote:
Originally posted by Corsa_Sport21
Did you write down any serial numbers for the console??Just incase they have swapped it for a faulty unit and are trying to rip you off.
no......
i never thought of doing that
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GF-91
Banned
Registered: 8th Jul 09
Location: Burnley!
User status: Offline
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Fair point above, proceed with caution!
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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if paypal get wind of this then you'l probably lose
it seems a bit strange his wording on the email though, almost like he pre planned it, he seems to know far too much to have been just a random person that bought a faulty console, whats his feedback like
[Edited on 26-04-2010 by Steve]
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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just in this morning
PS according to the Xbox website, we can get it repaired for free if it is within 3 years of first purchase - how long have you had the console? Also we cannot apply for this repair, as the console is currently registered to you
feedback ok
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=mazzimusaurelius&ftab=AllFeedback&myworld=true
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GF-91
Banned
Registered: 8th Jul 09
Location: Burnley!
User status: Offline
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Mmmkay!
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gravesy
Member
Registered: 21st Apr 10
User status: Offline
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Jimmy_teabags 
(nothing to add to the convo, just liked the name)
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basslinecorsa
Premium Member
Registered: 15th Jul 09
Location: Gravesend
User status: Offline
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any scufs/marks on the console enabling you to identify it? if so take a look and see if they match, just make sure to take off the front panel and check the warranty seal is intact (swapping the case would break this)
Project Scarlett - http://www.corsasport.co.uk/board/viewthread.php?tid=661417
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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My understanding is that XBOX will continue a warranty for the R.R.O.D as they had messed up so long as the seals are intact internally as bassline suggested.
Tell them just to send it off...
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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I would put money on the fact the had a broken xbox and have just swapped them over.
Quite a clever idea actually 
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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i wouldnt touch an xbox thats over 3 years old with no warranty. was probably on its last legs anyway.
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LukeS
Member
Registered: 25th Nov 07
Location: Ormskirk
User status: Offline
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they will fix it for free it has 3 red rings.
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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there saying there need my email address and password to get on the mircosoft site
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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they must want to check if this has been repaired or if it can be repaired for free. they have the serial number but to log in and to log a repair i think they need to sign in.
[Edited on 26-04-2010 by sc0ott]
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Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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I would get them to send u the console back and u will give them a refund, just try n check if its your actual one.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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quote:
Originally posted by dan_m1les
I would put money on the fact the had a broken xbox and have just swapped them over.
My thoughts exactly.
I can't see the ebay links at work, did you not take a photo of the serial or the back of the machine that could be enlarged and used for id ?
Moreso did you send it in its original box ? Were there any distinct rips in the paper or tare's that you could distinguish it ? If so does the box have the serial code to match the xbox ?
[Edited on 26-04-2010 by Neo]
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N3CRO
Member
Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
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You sold as is. If it was working when you sold it, its their problem tbh, not yours.
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