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Dear Customer,

This e-mail has been sent to you by BT to inform you that we were unable to process your most recent payment of bill.This might be due to either of the following reasons:

1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect information during bill payment process.
3. An inability to accurately verify your selected option of payment due to an internal error within our processors.

Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today by clicking here.

If you have already confirmed your billing information then please disregard this message as we are processing the changes you have made.

Kind regards,

BT Total Broadband team

To ensure future emails from BT are delivered to your inbox and not treated as spam, please add emailsupport@btcomms.com to your address book.
This email was sent by planning-inc, an approved BT supplier, to you
from the domain btcomms.com because its content concerns one of your BT services.



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British Telecommunications plc. Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England No. 1800000.

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Originally posted by gravesy
Can you post the header of the email?

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Your BT Internet e-Billing and payment service‏
From: BT email support (ebilling@bt.com)
You may not know this sender.Mark as safe|Mark as junk
Sent: 11 May 2010 06:21:20
To:

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