fir3vip3r
Member
Registered: 14th Jun 06
Location: Stevenage, Hertfordshire
User status: Offline
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Happened to me a couple of times recently, buying bits for the car or bike. Website clearly advertises the product as being "in stock". So two weeks waiting for the item, I ring them up, where are my bits? Yeah weve had to order them from America, so it'll be another few weeks.... Im sorry I thought these were in stock? In stock in another companies warehouse halfway across the world!
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Ingham
Banned
Registered: 9th May 08
Location: Burnley, Lancashire
User status: Offline
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Ask for something free for the inconvenience.
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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happens all the time. if i ran a web based sop i'd probably do the same. they need your custom hence why they have everything in stock. it would be nice if they would call you up immediately and explain the situation and offer you some freebies for the inconvenience though.
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fir3vip3r
Member
Registered: 14th Jun 06
Location: Stevenage, Hertfordshire
User status: Offline
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quote:
Originally posted by C2RL R
happens all the time. if i ran a web based sop i'd probably do the same. they need your custom hence why they have everything in stock. it would be nice if they would call you up immediately and explain the situation and offer you some freebies for the inconvenience though.
I can understand they want my custom, but surely it's now a misleading advert? I dont want any freebies I just want my parts!
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Jamie Walby
Member
Registered: 15th Nov 04
User status: Offline
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My website has 'live stock' but I have to manually put thats something out of stock if I sell it in the shop as opposed through the website!
Every now and again something gets sold that I dont see go out the door and you can rest assured someone will order it through the website 
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Daimo B
Member
Registered: 20th Mar 00
User status: Offline
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had this many a time. Esp coming up to xmas.
Many a tosser has felt the wrath of my frustration down the phone. Scumbags.
And i've never been given a freebie either. mainly because they piss me off so much I cancel my order and will not use that company again.
Plenty of others out there. Sometimes the cheapest isn't always the best.
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fir3vip3r
Member
Registered: 14th Jun 06
Location: Stevenage, Hertfordshire
User status: Offline
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quote:
Originally posted by Daimo B
had this many a time. Esp coming up to xmas.
Many a tosser has felt the wrath of my frustration down the phone. Scumbags.
And i've never been given a freebie either. mainly because they piss me off so much I cancel my order and will not use that company again.
Plenty of others out there. Sometimes the cheapest isn't always the best.
Ive gone to a pretty well known biking performance part company and can gaurantee parts were not cheap, and still! Just cant win
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