Makarus
Member
Registered: 25th Jun 02
Location: Nottingham/Derbyshire Boarder.
User status: Offline
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Right, due to the recent problems I have had with a certain Vauxhall garage I am proposing that people who have had good/bad experience with a Vauxhall garage should speak up now.
I would not recommend anyone to take their car to Marehay Vauxhall, Ripley, Derbyshire. The customer service is poor, the standard of work is poor, and you can forget about them servicing your car properly, no chance.
So anyone else, anything good or bad to say about a certain Vauxhall garage near you??
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
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quote:
Originally posted by Makarus
I would not recommend anyone to take their car to Marehay Vauxhall, Ripley, Derbyshire. The customer service is poor, the standard of work is poor, and you can forget about them servicing your car properly, no chance.
is this not a standard vauxhall trate?
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Demo
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Registered: 27th Sep 01
Location: south wales Drives: astra sri ecoflex
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well my mate on the parts desk in Nash Vauxhall, cardiff is shit hot. so he deserves some biggin' up 
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Leven Cruise
Member
Registered: 4th Aug 02
Location: Leven, Fife
User status: Offline
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Vauxhall garage in Cupar, Fife.
Total cowboys... didnae ken how to get ma s/s exhaust off, and left my interior in a right state when trying to fix my centre console and dials.
C8nts 
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niven
Member
Registered: 29th Mar 02
Location: FALKIRK.. drives corsa sri turbo
User status: Offline
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vauxhall garage grahams road falkirk
biggest cowboys going
took my car there told them that i had a problem with the car starting.. went back said they found no problem with it charged me 40 quid then i went to the car park to pick up car thing wouldnt start.. then i went back and thay said ye the technician struggled to get it started.... never doing business with them.. took it to a local backstreet garage fixed the problem in 5 minutes
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Tommy
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Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
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Vauxhall garage in Tiptree, took them 4 attempts to find out i needed a new distrubuter.
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Foz
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Registered: 8th May 02
Location: Bristol
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don't even get white flash started on this topic, he will be going allday. it took arriva, bristol about a week and a half to do a service.
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Dav
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Registered: 23rd Jul 02
Location: Falkirk, Scotland
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quote:
Originally posted by niven
vauxhall garage grahams road falkirk
biggest cowboys going
I was just about to say them too.
Complete bunch of monkey's.
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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Purseys in Walton (somerset) they'd be better if they employeed a ferret to order the parts than the retard they got there now!!!!!
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mattyboy199
Member
Registered: 5th Feb 03
User status: Offline
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Vauxhall Northen motors talk shit believe !
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Prometheus
Member
Registered: 5th Apr 03
Location: NE
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Dixons in Hull isn't too bad ( although I have only had the car since saturday ;-) )
[Edited on 07-04-2003 by Prometheus]
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Matty Hall
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Registered: 22nd Oct 00
Location: Burton on Trent (midlands)
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Markus what do you expect from somewhere in Ripley? Nest thing you'll be taking your car to chaddesden! 
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ainsley_brader
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Registered: 24th Mar 02
Location: Tattershall, Lincolnshire
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What an absolutely pointless topic.
Presumably everybody above is perfect?
What sort of a reply is they talk shit? or fuking losers?
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Mikorsa16v
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Registered: 2nd Sep 02
Location: Burgess Hill, West Sussex
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i think they are all rude and think the customer is wrong - they did with me at a certain place when i ordered a window rubber, ignorant cnut
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Makarus
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Registered: 25th Jun 02
Location: Nottingham/Derbyshire Boarder.
User status: Offline
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Oh be quiet Matty. Its the nearest Vauxhall garage to me, apart from derby, but they were really bad when my mum bought a car there so she took it back and I never go there.
On a good note regarding vauxhall they have fixed my problem that I had after the service, free of charge to me, but saying that they will get all the money back from the insurance company. Ah well, still wouldnt recommend them to anyone.
How do you know Ripley then Matty??
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Makarus
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Registered: 25th Jun 02
Location: Nottingham/Derbyshire Boarder.
User status: Offline
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Ainsley, its a worth while topic, some Vauxhall garages are alright. Some aren't, its worth letting people know so that they know what to expect.
What kind of reply was yours then, I would say a reletively poor one. Due to the fact that no matter if people are perfect or not that are posting in here we still have experiences with Vauxhall garages that have poor service of one kind or another.
Remember the most important thing you should know when dealing with the public, the customer is always right, you do not call your customer a boy racer, or accuse them of handbraking their car, or calling them a lier, or telling them to take the car and get off the premises.
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Tam the diesel man
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Registered: 31st Jul 01
Location: Portsmouth
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vauxhall in richmond - don't know what they are talking about but a good quick service so 7/10
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Makarus
Member
Registered: 25th Jun 02
Location: Nottingham/Derbyshire Boarder.
User status: Offline
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On the whole if you give them something to service, or replace thats a Vauxhall part then they are usually OK. But if you give them something even slightly different they all get confused.
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RickV6
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Registered: 28th Jan 03
Location: Midlands
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Take it to Smiths in Ilkeston, nice guys there, took me missus' sister there when she wanted a new Corsa, she got a crackin deal and really good service, then persauded me missus to go there for a corsa after her piece of sh!t of a peugeot kept breaking and she got an an even better deal. I take my corsa there they set up my brakes for me (after being lowered) on last service 9/10 for service
[Edited on 07-04-2003 by RickV6]
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Makarus
Member
Registered: 25th Jun 02
Location: Nottingham/Derbyshire Boarder.
User status: Offline
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Yeah I have heard Vauxhall up at Ilkeston are good, I got some free cups from there when my mum bought me some Vauxhall mats for my new car. Not bad, will probably take it there in the future.
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Adam-D
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Registered: 11th May 02
Location: Cheshire
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b'head lookers are usually good never had a sevice there desk is slow guys seem uninteressted
i ordered a part fri\sat they said itll be there mon"today" i went no part its a couple of bolts come on!
bolloks to it no-shit! i get better service at the local scrappy and its cheaper!
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RickV6
Member
Registered: 28th Jan 03
Location: Midlands
User status: Offline
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Some tw@t drove into the rear bumper on me missus' car and smashed fog, I got her a new foglight but paint and plastic was scratched she took it up to Smiths and they got it repaired by chips away for twenty quid! bargain. Simon the salesman always says hello when we pop up and always remembers our names, top bloke
Wouldnt reccomend Pentagon for anythin apart from the parts dept, they do crap deals on cars, dunno wot service is like tho
[Edited on 07-04-2003 by RickV6]
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ainsley_brader
Member
Registered: 24th Mar 02
Location: Tattershall, Lincolnshire
User status: Offline
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quote:
Originally posted by Makarus
Remember the most important thing you should know when dealing with the public, the customer is always right,
No you let the customer think they are right, invariably they arent.
Agreed most main dealers suffer with more technical work compared to independants, this isnt just vauxhall but all makes.
For instance I have an E30 M3 in atm being an importBMW arent interested and cant tell me if there code reader will talk to it or not as they have never worked on one.
Now I have had this chaps car for 3 weeks which is a long while but nobody else wants to know, although hopefully ive cured it now.
The point being even BMW's service leaves a lot to be desired when the job gets more technical.
To say a garage is shit without giving a reason or example is imho a pointless post.
To say they are dear is stupid they are a main dealer of course they are going to be dealer than a back street/scrap yard whatever.
When I worked in a nearby town we did a lot of gearbox work for other garages, as such I could tell you stories about nearly every garage in the town but I wouldnt say anyone was particularly shit.
Ainsley
[Edited on Monday 7th April 2003 by ainsley_brader]
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RickV6
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Registered: 28th Jan 03
Location: Midlands
User status: Offline
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I think you know if your gettin good service or not! attitude of staff, quality of work etc etc
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Adam-D
Member
Registered: 11th May 02
Location: Cheshire
User status: Offline
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just the service is my gripe theyll say theyll have a part on a day given they should have the part and if not i want a reason not dunno!
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