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Author Prem policy - image deletion when you prem expires
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Online
23rd Jan 12 at 17:28   View Garage View User's Profile U2U Member Reply With Quote
Just after a bit of debate on this

Currently when memberships expire, images are deleted from the web folders and no longer visible.

They are still present in the backups, which are accessible by me and which can be used to create a zip file which is available for download.

Not sure whether to review the policy, either to keep the images online so when you sign back up they're all still there, or to keep sufficient data to be able to recreate the garages, or to say if you let it expire, tough.

Happened four times in as many days where people have let it lapse then asked me for the stuff.

Want to strike a bit of a balance between being compassionate and not telling people things are lost forever when they're not, while attempting to discourage people letting it expire if they want the stuff.
_Allan_
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Registered: 24th Mar 04
User status: Offline
23rd Jan 12 at 17:32   View User's Profile U2U Member Reply With Quote
Can't you keep them for a month or two then purge? Gives people enough time to renew or give a warning when logging in, to remove them before they are lost.

[Edited on 23-01-2012 by _Allan_]
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Online
23rd Jan 12 at 17:33   View Garage View User's Profile U2U Member Reply With Quote
We already keep them for 30 days after the expiry date, at which time renewing gives you it all back.

This is the period after 30 days. Basically I have a delete button which formally demotes the account, and four times I've pressed it then got a u2u about three hours later.
All Torque
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Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
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23rd Jan 12 at 17:35   View User's Profile U2U Member Reply With Quote
"If you let it expire, tough"

That TBH, mine has expired and all my pics are two years old, so I don't give two shits about losing them. I will renew one day, just need all the cash I can find at the moment. I won't miss the pics as they're all on this laptop anyways.... I'm sure that goes for most people
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Online
23rd Jan 12 at 17:44   View Garage View User's Profile U2U Member Reply With Quote
Not most, I do get a lot of requests to go digging round the backups.
Dan A
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Registered: 16th Dec 05
Location: Wakefield, West Yorkshire
User status: Offline
23rd Jan 12 at 17:49   View User's Profile U2U Member Reply With Quote
Sorry
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Online
23rd Jan 12 at 18:03   View Garage View User's Profile U2U Member Reply With Quote
don't worry mate its not just you, I'm just trying to minimise the amount of manual work without disincentivising the entire arrangement.
John
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Registered: 30th Jun 03
User status: Offline
23rd Jan 12 at 18:04   View User's Profile U2U Member Reply With Quote
Should keep them stored but not give access to them.

Would stop broken links in threads but require people pay £12.50 to get them.
Dan
Premium Member

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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
23rd Jan 12 at 18:05   View Garage View User's Profile U2U Member Reply With Quote
Download all images option in the garages, then a policy of 30 days or go completely IMO

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Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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23rd Jan 12 at 18:05   View Garage View User's Profile U2U Member Reply With Quote
good to keep to look at older threads ant the images still appear
tom_simes
Show Staff
Organiser: South Wales
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Registered: 12th Jan 05
Location: Undy, Newport Drives: Skoda Octavia vRS estate
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23rd Jan 12 at 19:16   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by John
Should keep them stored but not give access to them.

Would stop broken links in threads but require people pay £12.50 to get them.
VegasPhil
Premium Member

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Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
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23rd Jan 12 at 19:22   View Garage View User's Profile U2U Member Reply With Quote
If they pay up then get the garage back as it was. Maybe like a 12 month limit. If it is past 12 months then you start from scratch.

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CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
User status: Offline
23rd Jan 12 at 19:24   View User's Profile U2U Member Reply With Quote
Speaking of which Ian mines been lapsed for ages can I get my pics back if I go prem?? :-/
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
23rd Jan 12 at 19:45   View Garage View User's Profile U2U Member Reply With Quote
Keep
Gary
Premium Member

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Registered: 22nd Nov 06
Location: West Yorkshire
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23rd Jan 12 at 21:17   View Garage View User's Profile U2U Member Reply With Quote
Keep.

There are threads that need these images. Tutorials, projects etc which are beneficial to the site
Archie
Organiser: Scotland
Premium Member

Registered: 18th Dec 07
Location: South Ayrshire
User status: Offline
23rd Jan 12 at 21:26   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Gary
Keep.

There are threads that need these images. Tutorials, projects etc which are beneficial to the site
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
23rd Jan 12 at 21:52   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by John
Should keep them stored but not give access to them.

Would stop broken links in threads but require people pay £12.50 to get them.

This.

And an option in the garage to download them all as a .ZIP before Expiry, to save you the hassle. May be give the option to download all images when the red message first appears.
CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
User status: Offline
23rd Jan 12 at 23:42   View User's Profile U2U Member Reply With Quote
Ian?
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
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24th Jan 12 at 04:35   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by CORSA NUT
Speaking of which Ian mines been lapsed for ages can I get my pics back if I go prem?? :-/
Depends how far back but yes I'll probably have most of it.
CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
User status: Offline
24th Jan 12 at 08:05   View User's Profile U2U Member Reply With Quote
noshua
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Registered: 19th Nov 08
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24th Jan 12 at 08:49   View User's Profile U2U Member Reply With Quote
As said an option of downloading all garage images as a compressed archive would be a nice touch, save having to download each one individually - then again I can't see how people don't already have a copy of their images in they've uploaded them in the first place? That problem exists regardless of giving the option to download them all though.
Liam-Wilko
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Registered: 6th Mar 08
Location: Sunderland, Tyne and Wear
User status: Offline
24th Jan 12 at 08:55   View User's Profile U2U Member Reply With Quote
keep i know my images will be gone now was like 1-2 year that i was last prem shame tho liked some of my pics cos my lap top was stolen with them on haha

should keep them as said above for threads and FAQ and tutorials
3CorsaMeal
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Registered: 11th Apr 02
User status: Offline
24th Jan 12 at 09:47   View User's Profile U2U Member Reply With Quote
didn't get the chance to save mine, kinda accepted its gone forever, but tbh i can't remember the photos i had now
ed
Member
Registered: 10th Sep 03
User status: Offline
24th Jan 12 at 10:17   View User's Profile U2U Member Reply With Quote
Keep them available. The cost of data has come down so much it doesn't make sense to delete them. It also doesn't look good having broken image links all over the place.

You could even do something clever like loading the images through a script which will display a placeholder image saying that your membership has expired - this could be disabled in forums like Help Zone and Tutorials because it's valuable not to have broken images in there.

[Edited on 24-01-2012 by ed]
chumbly_warner
Premium Member

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Registered: 22nd Aug 03
Location: Leicestershire
User status: Offline
24th Jan 12 at 11:23   View Garage View User's Profile U2U Member Reply With Quote
I think keep them active but not accessible once membership has expired, as i know my build thread is not full of broken links and i left it too long before i renewed and i lost all mine which is a shame

On the other hand, how many premium members have there been? As there is a 100mb limit atm, so that could add up to alot of disk space...

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