kennySRi
Member
Registered: 12th Nov 10
Location: Lancashire
User status: Offline
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I bought something 12 days ago from ebay and paid with paypal. However after finally fitting the product i've realised that it doesnt work. Is there a time limit on sending stuff back? I've never done anything like this before so where do i contact ebay/paypal and what is the procedure?
Thanks
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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you have 45days to put a claim into paypal
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kennySRi
Member
Registered: 12th Nov 10
Location: Lancashire
User status: Offline
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Without sounding too dumb here but how do i do that lol? I've never claimed for anything in the past so dont know the first thing to do. Is it just a case of telling paypal the score, they inform the seller and il be made to send the product back and then il get my money back?
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dannyboy17
Member
Registered: 27th Oct 11
Location: Aylesbury
User status: Offline
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contact the seller, if they havnt given a refund in a couple of days or even contacted you go to paypal and open up a dispute on the transaction
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Ste
Premium Member
Registered: 5th Mar 03
Location: Taif, Saudi Arabia
User status: Offline
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Contact the seller first off. More than likely he will arrange for a new one to be sent out to you. Don't go leaving negative feedback or opening disputes unless you have exhausted the correct was of dealing with faulty goods.
I would rather lose by a mile because i built my own car, than win by an inch because someone else built it for me.
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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quote: Originally posted by Ste
Contact the seller first off. More than likely he will arrange for a new one to be sent out to you. Don't go leaving negative feedback or opening disputes unless you have exhausted the correct was of dealing with faulty goods.
this
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kennySRi
Member
Registered: 12th Nov 10
Location: Lancashire
User status: Offline
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I thought you may of said that, il get in touch with the seller and go from there
Thanks for the help.
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