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Author Nationwide Current Accounts
whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
26th Jul 12 at 12:58   View User's Profile U2U Member Reply With Quote
Hi Guys

not sure if anyone banks with them but up until Tuesday this week apparently any transactions made through VISA have been duplicated

I logged onto my account this morning was 7k over drawn this morning and nearly died

Its still not fixed but just to make people aware

all charges will be refunded

[Edited on 26-07-2012 by whitter45]
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
26th Jul 12 at 13:01   View User's Profile U2U Member Reply With Quote
Do they have the same system as RBS?
Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
26th Jul 12 at 13:37   View User's Profile U2U Member Reply With Quote
Checked mine this morning and all was fine
Adam_B
Member
Registered: 13th Dec 00
Location: Lancashire
User status: Offline
26th Jul 12 at 14:06   View User's Profile U2U Member Reply With Quote
Mine looks right but this did come up when I logged in today -

quote:

We have identified an issue where some current account card transactions made on the 24th July were duplicated on 25th July.

This is a one off isolated incident and is down to human error.

The duplicated transactions will be corrected overnight.

We would like to apologise for the inconvenience this has caused and we can assure customers that should they incur any related charges these will be refunded in full.


[Edited on 26-07-2012 by Adam_B]
Anty
Premium Member

Avatar

Registered: 19th Mar 08
Location: droitwich
User status: Offline
26th Jul 12 at 14:12   View Garage View User's Profile U2U Member Reply With Quote
i have a flex account with them
pow
Premium Member

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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
26th Jul 12 at 16:31   View Garage View User's Profile U2U Member Reply With Quote
Nice 'I spent 7k+ on Tuesday'
Matt L
Member
Registered: 17th Apr 06
User status: Offline
26th Jul 12 at 21:49   View User's Profile U2U Member Reply With Quote
Human error lolz someone's Fucked haha. Used to have an account with them until they closed it.
Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
26th Jul 12 at 22:25   View User's Profile U2U Member Reply With Quote
I wonder if this is a another example of "out-sourcing" to india at its best like HSBCs little cockup
taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
27th Jul 12 at 06:24   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Nice 'I spent 7k+ on Tuesday'



or he spent £100 and was already £6800 drawn
corsa_sean
Member
Registered: 11th Mar 08
Location: aberdeen
User status: Offline
27th Jul 12 at 06:47   View User's Profile U2U Member Reply With Quote
This made me miss work due to no money for petrol put in a comp claim against them think i will get it ?
whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
27th Jul 12 at 07:12   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Nice 'I spent 7k+ on Tuesday'


I didnt spend 7k fool - it was duplicated processing
corsa_sean
Member
Registered: 11th Mar 08
Location: aberdeen
User status: Offline
27th Jul 12 at 09:12   View User's Profile U2U Member Reply With Quote
Got a call getting my days wages paid plus a extra 50quid so not too bad still a bit of a joke tbh

 
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