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Author anybody used warranty wise!?
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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30th Dec 12 at 11:32   View User's Profile U2U Member Reply With Quote

My S3 is making a hissing noise behind the dash but goes when I press the brake as explained here by somebody else

http://forums.tdiclub.com/showthread.php?t=328840

I have a 3 months platinum warranty just waiting to do 1000 miles in car and get the warranty docs.

Anybody used them for a claim or am I doomed?
3i_gaz
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Registered: 29th Nov 07
Location: Liverpool
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30th Dec 12 at 11:37   View User's Profile U2U Member Reply With Quote

Should only be a 15 min job that bud.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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30th Dec 12 at 11:46   View User's Profile U2U Member Reply With Quote

No idea where I'm looking and what's needed though.

Leaking hose looks the obvious one? Will come see you tomorrow as soon as BMW ring me regarding matrix! Hopefully early morning
3i_gaz
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Registered: 29th Nov 07
Location: Liverpool
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30th Dec 12 at 11:48   View User's Profile U2U Member Reply With Quote

Sweet! If you open the bonnet and look where the brake reservoir is there's a pipe there that goes into a big black round thing (servo) follow that pipe that comes out of there and listen for hissing noise.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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30th Dec 12 at 12:03   View User's Profile U2U Member Reply With Quote

Is their no way to test it? I'll bring down tomorrow with mini parts. I couldn't find it, no room to move! Haha
ed
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Registered: 10th Sep 03
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30th Dec 12 at 12:13   View User's Profile U2U Member Reply With Quote

Did you buy the car from a dealer/trader? Speak to them before getting the warranty provider involved - it may prove less hassle in the end.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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30th Dec 12 at 12:17   View User's Profile U2U Member Reply With Quote

Bought it from a company that is a 120 mile roundtrip. Just thought I'd use the warranty as its included but will get it checked tomorrow at Gazs
Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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30th Dec 12 at 12:58   View User's Profile U2U Member Reply With Quote

It will be the brake servo mate. Ignore 3i Gaz, he is talking bollocks, i'd pay to see him try and change a servo on one of them in 15 mins

I work at Audi/VW garage.

Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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30th Dec 12 at 13:00   View User's Profile U2U Member Reply With Quote

PS brake servo should be covered under your warranty as its not a wear and tear item.

Also it doesnt have to go back to the garage you bought it from, any garage can do the work and you pay them and claim back from warranty company.

I probably do about 5-10 warranty claims a week like this.

U2U me if you need any help!

[Edited on 30-12-2012 by Kippers]
Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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30th Dec 12 at 13:03   View User's Profile U2U Member Reply With Quote

Whats your reg or engine code matey and ill see what the labour time is.

Rob

[Edited on 30-12-2012 by Kippers]
Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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30th Dec 12 at 13:11   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by 3i_gaz
Should only be a 15 min job that bud.



2.1 hours book time. If you can do it in 15 mins could you let me know as i could do with mechanics like you.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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30th Dec 12 at 13:14   View User's Profile U2U Member Reply With Quote

I think Gaz means that it could be a hose that is split and requires a new one hence 15min job.

Cheers for advice though! Will sort out my warranty stuff as soon as documents arrive
Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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30th Dec 12 at 13:20   View User's Profile U2U Member Reply With Quote

If it was a split servo hose it would do the noise all the time as the vacuum hose goes into the servo from the inlet manifold so has permanent vacuum
3i_gaz
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Registered: 29th Nov 07
Location: Liverpool
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31st Dec 12 at 00:14   View User's Profile U2U Member Reply With Quote

Did I say servo? No. I said servo pipe as pictured in the link. Shame Audi don't supply a pair of glasses.
Toby
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Registered: 29th Nov 05
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31st Dec 12 at 09:35   View Garage View User's Profile U2U Member Reply With Quote

I have a years warranty with these guys thrown in with the car and they are asking me to extend it so be interested to hear how you get on before i do.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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1st Jan 13 at 23:01   View User's Profile U2U Member Reply With Quote

How much are they asking for renewal mate?Awaiting documents still so can book this in!
Toby
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Registered: 29th Nov 05
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2nd Jan 13 at 08:23   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Munchie
How much are they asking for renewal mate?Awaiting documents still so can book this in!


Not sure about £25 a month for the platinum one, will check when im home but it was a lot cheaper than any other like warranty wise who want £40+ a month
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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1st Feb 13 at 18:33   View User's Profile U2U Member Reply With Quote

My DV valve went on my S3.... Got a Audi specalist to fit at a cost of £265.... I told my warranty company and they have paid. I had to send all documents such as mot and service but got cheque this morning.... Brake servo next...!

£950

 
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