whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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Been with Sky for over 7 years now and we did a house move to a different area last May and got issued a phone number
Then in September Sky issued my phone number to another customer who was doing a house move in our STD area. However if I call my mobile from my landline it shows with my number - its incoming calls that atre the issue.
They eventually resolved this after starting legal action becuase its against the law to issue a phone number thats allocated to a property. Now last weekend they have gone and done it again.
They got BT Openreach round which i advised them not to as its not a BT issue. The BT engineer yesterday confirmed this. Anyone else experienced this. Sky have gone really done in their service provision for their packages
[Edited on 07-02-2013 by whitter45]
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John
Member
Registered: 30th Jun 03
User status: Offline
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Normally when the phone number has been given away that's it, you're lucky you got it back the first time.
If BT have any part in it there's a 90% chance it will go wrong and take 10x longer than it should.
Sky are terrible in general though, they massively messed up my install originally, even though I knew exactly what would happen from the first phone call and tried to pre-empt it.
You can phone up and moan at them but you're basically stuffed, I've wasted hours and hours for basically nothing with them time and time again.
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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Thats because you seem to think you know what your talking about, when in reality you know dick mate.. Its mainly people like you who think they know everything who caise engineers issues and problems with service providers.. also provision takes so long because they are crazy busy
Its probably an LLU line and sky will be providing their own broadband and dial tone. If the line works thats openreaches part done, assigning numbers etc is down to sky.
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CORSA NUT
Member
Registered: 3rd Aug 01
Location: Wirral
User status: Offline
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Should have done the Install yourself John, easy peasy
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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Nahh he would confuse himself by thinking he knew wtf he was on about
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CORSA NUT
Member
Registered: 3rd Aug 01
Location: Wirral
User status: Offline
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No No No you don't understand. John can do everything in the world ever. Everyone needs a John around.
I'm sure he could be a Sky installer and do 10 installs a day, day in day out. I'm sure of it.
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Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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quote:
Originally posted by taylorboosh
Thats because you seem to think you know what your talking about, when in reality you know dick mate.. Its mainly people like you who think they know everything who caise engineers issues and problems with service providers.. also provision takes so long because they are crazy busy
Its probably an LLU line and sky will be providing their own broadband and dial tone. If the line works thats openreaches part done, assigning numbers etc is down to sky.
That's surprisingly knowledgeable, anybody would think you worked for BT.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I could easily move some wires about btw, so yes if I had access I could do my own line no bother.
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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Ok mate, bet you would star wire it to fuck and then blame sky your bb is shit
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Installing a phone line IS a piece of piss though lol, it's two wires and it generally doesn't matter which way round it goes!
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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Your assuming that..
A. There is plant available
B. The available plant is not faulty
C. The plant that doesnt test faulty can carry broadband
Its not a hugely difficult task once you know what your doing, but, average joe could not do it to standard.
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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 Are you still pretending you're not John-bt openreach installer-D?
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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No
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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Welcome back.
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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I never left?
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