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Author Warranty and brake servo fitting question
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 12:06   View User's Profile U2U Member Reply With Quote
My car is in for a repair at a Audi specialist and they have said its the brake servo that has failed.....part is £180 or so and labour I was quoted at first was for 10 hours at £66 an hour.

I have had the authorisation back from warranty wise and they have quoted this in the repair times......

"AUTHORISED FOR THE BRAKE SERVO WITH REQUIRED LABOUR
AS PER E3 TECHNICAL ICME TIMES."

The brake servo time to repair has been set at 1.8 hours......! now what the hell is E3 technical ICME times?! Can a servo be fitted in 1.8 hours?!

[Edited on 18-03-2013 by Munchie]
VrsTurbo
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Registered: 8th Jun 10
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18th Mar 13 at 12:23   View Garage View User's Profile U2U Member Reply With Quote
When i had my Octavia i had to do the brake master cylinder and that took a couple of hours (which i think they are quoting times on). If they need to replace to servo that's a huge job. i think the engine needs to be dropped to get full access to it.
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 12:25   View User's Profile U2U Member Reply With Quote
Ok...I am going to call them now!
Mattb
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Registered: 2nd Feb 03
Location: Under your sisters bed
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18th Mar 13 at 13:14   View User's Profile U2U Member Reply With Quote
Audi book time for this is for a LHD car.. they are an absolute pig to replace and yes the engine has to be dropped off ALL its mounts to get out, its a big unit...

Still got that hissing noise then dude?
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 13:16   View User's Profile U2U Member Reply With Quote
Yep still got hissing sound

I am going to ring Audi specialist in an hour or so....What details shall I hit them with?

What is the book time for RHD car then do you know for a servo?
Mattb
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Registered: 2nd Feb 03
Location: Under your sisters bed
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18th Mar 13 at 13:19   View User's Profile U2U Member Reply With Quote
there is no book time for RHD servo - i think i was given 6 hours or so for the last one - need to go with a combination of servo remove and install and a reduced engine r+i time (as the engine isnt coming out - just off its mounts)

Did you ever resolve the tank breather fault also? i forgot to message you back on that - Basic settings channel 70 with the engine temp above 85 degress
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 13:26   View User's Profile U2U Member Reply With Quote
So Audi do not have a book time to replace RHD servos? That is very odd...

A pipe to the charcoal cannister has been fitted (at my own cost) so will see if it resolves it....Otherwise I may clean the charcoal cannister out (however I do this! haha) Not happy with this outcome to be honest......
Mattb
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Registered: 2nd Feb 03
Location: Under your sisters bed
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18th Mar 13 at 14:55   View User's Profile U2U Member Reply With Quote
normally the canister breaks up and blocks stuff - like i say you can test it with basic settings 70 - will go 'test off' to 'test on' then test ok / nok depending on the outcome..

yeh, no RHD times - german car at the end of the day - meant to be LHD like the rest of the world
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 14:58   View User's Profile U2U Member Reply With Quote
Rang warranty company and they are ademant its 1.8 hours to replace a servo.

Have now emailed customer services saying they have quoted me for a master cylinder and not the brake servo....

Going to ring Audi Liverpool now to see how long it takes approximately....

I have u2ued you the message I have sent the warranty company
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 15:11   View User's Profile U2U Member Reply With Quote
Audi have said 4.5 hours to replace at £135 an hour
Shrek
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Registered: 2nd Nov 06
Location: Berkshire
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18th Mar 13 at 15:49   View User's Profile U2U Member Reply With Quote
What model is it mate?
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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18th Mar 13 at 15:51   View User's Profile U2U Member Reply With Quote
2007 Audi S3.

They have come back to me with this...

"Unless your repairer can provide book time from Audi that this repair on your vehicle is 10.5 hours as requested, we are unable to authorise the extra hours."

And here is the quote the warranty company have produced:-



[Edited on 18-03-2013 by Munchie]
VrsTurbo
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Registered: 8th Jun 10
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18th Mar 13 at 16:17   View Garage View User's Profile U2U Member Reply With Quote
Go to Audi and ask them to print it out and then email warrenty company. Or even find someone with autodata and see if it has times on
Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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18th Mar 13 at 19:30   View User's Profile U2U Member Reply With Quote
This is why i hate extended warranty companies.

Wankers.

I deal with them daily and they are all like this!

 
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