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Author clothes return question.
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
31st Jul 13 at 10:46   View User's Profile U2U Member Reply With Quote
Bought some stuff on asos and they don't fit.

They came to £30.00. I used a gift voucher to pay the full amount.

If I return them, will I get the gift voucher back? I'm pretty sure they won't refund £30.00 cash.

I hardly ever buy clothes online wish I hadn't now.
evilrob
Premium Member

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Registered: 16th Mar 12
Location: Your mum's house
User status: Offline
31st Jul 13 at 10:47   View Garage View User's Profile U2U Member Reply With Quote
They'll probably give you store credit.
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
31st Jul 13 at 11:11   View User's Profile U2U Member Reply With Quote
Gift voucher
Dom
Member
Registered: 13th Sep 03
User status: Offline
31st Jul 13 at 11:50   View User's Profile U2U Member Reply With Quote
Why not just phone, email or tweet them? Surely that's what common sense would suggest
Tomnova16
Premium Member

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Registered: 21st Jan 06
Location: Gerrards Cross Drives: Porsche 911
User status: Offline
31st Jul 13 at 14:45   View Garage View User's Profile U2U Member Reply With Quote
i always buy my clothes online, saves risking bumping into smelly rude people at the shops

http://www.lemass.co.uk/ for all your automotive/bodyshop needs
Located in Chalfont st Peter
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
31st Jul 13 at 15:02   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Dom
Why not just phone, email or tweet them? Surely that's what common sense would suggest


Was going to email them but needed an answer quick as I go on holiday on saturday and plenty of people on here use asos.

Ended up buying more and will send these back tomorrow.
kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
31st Jul 13 at 18:05   View User's Profile U2U Member Reply With Quote
Impossible to email or phone these guys... but they're usually quite good at responding on Twitter.
Ian W
Member
Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
31st Jul 13 at 18:15   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by kz
Impossible to email or phone these guys... but they're usually quite good at responding on Twitter.


I find this very annoying, sign up to a social network to enable me to get a prompt answer. Great.
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
31st Jul 13 at 18:41   View User's Profile U2U Member Reply With Quote
I'm not on twitter and never will be, so i'd have no hope of contacting them anyway

Up yours, dom
Dom
Member
Registered: 13th Sep 03
User status: Offline
31st Jul 13 at 20:27   View User's Profile U2U Member Reply With Quote
I've never had issues contacting them via the website. Otherwise just ring customer service - 0844 995 95 33
sc0ott
Member
Registered: 16th Feb 09
User status: Offline
31st Jul 13 at 20:48   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by kz
Impossible to email or phone these guys... but they're usually quite good at responding on Twitter.


I emailed them the other week about the return of a shirt and they responded within 24 hours
MatthewR
Member
Registered: 21st Oct 02
Location: Rickmansworth
User status: Offline
1st Aug 13 at 06:29   View User's Profile U2U Member Reply With Quote
ASOS are quality at responding. Just email them
MatthewR
Member
Registered: 21st Oct 02
Location: Rickmansworth
User status: Offline
1st Aug 13 at 06:29   View User's Profile U2U Member Reply With Quote
P.S anyone else get the impression Ben is a tight git lol
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
1st Aug 13 at 08:37   View User's Profile U2U Member Reply With Quote
Why do you think that? The gift voucher was a birthday present from my brother back in april. If I was tight, I would've used it back then and wouldn't have paid a tenner for the asos premier thing.

[Edited on 01-08-2013 by Ben G]
SXIBrad
Member
Registered: 7th Mar 13
Location: South Yorkshire
User status: Offline
1st Aug 13 at 09:28   View User's Profile U2U Member Reply With Quote
In the red corner, we have Ben G.

In the blue corner, we have Matthew R.

Place your bets please!

 
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