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Author Make my internet work :(
Robbo
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Registered: 6th Aug 02
Location: London
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10th Sep 13 at 19:50   View User's Profile U2U Member Reply With Quote
MacBook Air (late 2010) connecting OK to BT Home Hub 4 but no pages will load nor iTunes Store etc.

HELP!!!
fred7
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Registered: 17th May 04
Location: Rugeley, Staffordshire
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10th Sep 13 at 19:54   View User's Profile U2U Member Reply With Quote
U restArted your router?
Robbo
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Registered: 6th Aug 02
Location: London
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10th Sep 13 at 19:54   View User's Profile U2U Member Reply With Quote
no. will try.
Robbo
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10th Sep 13 at 20:15   View User's Profile U2U Member Reply With Quote
no didnt help
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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10th Sep 13 at 20:17   View Garage View User's Profile U2U Member Reply With Quote
Check your dns settings
Brett
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Registered: 16th Dec 02
Location: Manchester
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10th Sep 13 at 20:17   View Garage View User's Profile U2U Member Reply With Quote
Tested other devices?
Robbo
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10th Sep 13 at 20:17   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Check your dns settings
wha?
Robbo
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10th Sep 13 at 20:18   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Brett
Tested other devices?
its working on the hotspot of my iphone right now, if that helps? via bluetooth though
Brett
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10th Sep 13 at 20:18   View Garage View User's Profile U2U Member Reply With Quote
Tested other devices connected to your router, i.e. is it the macbook or router at fault.
Robbo
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10th Sep 13 at 20:19   View User's Profile U2U Member Reply With Quote
ohhh. PS3, iPhone, iPad and XBox all seem ok yeah
Robbo
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10th Sep 13 at 20:25   View User's Profile U2U Member Reply With Quote
maybe should add this is with infinity too
Dom
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10th Sep 13 at 21:27   View User's Profile U2U Member Reply With Quote
So all other devices connected to your internet is fine, just your MBA?

Can you connect to the routers admin page (might mention it on the router, or it could be http://192.168.1.1) from your MBA?

If yes, then it sounds like a DNS issue - check to see which DNS servers it's using (i believe it lists them in the Network settings panel).
Could also try Google's DNS servers, need to enter in manually, as see if that makes a difference - https://developers.google.com/speed/public-dns/

If you can't connect to your routers admin pages then i'd remove the associated wireless network from your settings, reboot the MBA and then go about connect back to your wireless network - could be a bodged settings somewhere.
Robbo
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11th Sep 13 at 10:18   View User's Profile U2U Member Reply With Quote
wont connect to the router admin page

and yep, all other devices (including my work laptop that im using now )

ive tried making the MBA forget the network etc but it just wont, everytime it connects ok without prompting even after ive manually made it forget etc etc
John
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Registered: 30th Jun 03
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11th Sep 13 at 10:24   View User's Profile U2U Member Reply With Quote
When you go into network settings, is there a location drop down at the top? Is it set to current or a past date?
Robbo
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11th Sep 13 at 10:29   View User's Profile U2U Member Reply With Quote
just says Location: Automatic, the only drop down is to edit locations (under which is still only automatic, or + - etc)
John
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11th Sep 13 at 10:32   View User's Profile U2U Member Reply With Quote
Automatic is fine I think. I've seen similar happen before when it's jumped to some other location.
pow
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Registered: 11th Sep 06
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11th Sep 13 at 11:35   View Garage View User's Profile U2U Member Reply With Quote
Proxy switched on?
Dom
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Registered: 13th Sep 03
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11th Sep 13 at 13:31   View User's Profile U2U Member Reply With Quote
Try clearing the wireless settings and removing the password (etc) from the keychain.

Otherwise have a look here - https://discussions.apple.com/thread/4490149?start=0&tstart=0 which lists a few more solutions.

[Edited on 11-09-2013 by Dom]
Robbo
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11th Sep 13 at 14:14   View User's Profile U2U Member Reply With Quote
remind me how to do the keychain thing?
Robbo
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11th Sep 13 at 14:14   View User's Profile U2U Member Reply With Quote
ps cheers
Robbo
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11th Sep 13 at 14:14   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Proxy switched on?
?
Dom
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11th Sep 13 at 14:18   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Robbo
remind me how to do the keychain thing?


KeyChain app is under '/Applications/Utilities/' directory.
Robbo
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11th Sep 13 at 19:38   View User's Profile U2U Member Reply With Quote
Nope, keychain didnt do it
Robbo
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11th Sep 13 at 19:40   View User's Profile U2U Member Reply With Quote
btw it syays it cant connect to http://192.168.1.69 (the address of the router per nw settings)
Robbo
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11th Sep 13 at 19:41   View User's Profile U2U Member Reply With Quote
and hangs on 192.168.1.1...

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