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Author Xbox Repair Thread
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
17th Apr 08 at 17:40   View User's Profile U2U Member Reply With Quote

Called them last friday,
Courier collected it today...

so 6 days so far after first call
John
Member

Registered: 30th Jun 03
User status: Offline
17th Apr 08 at 17:41   View User's Profile U2U Member Reply With Quote

Nath
Member

Registered: 3rd Apr 02
Location: MK
User status: Offline
17th Apr 08 at 17:52   View User's Profile U2U Member Reply With Quote

What a machine
Joe
Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
17th Apr 08 at 18:06   View User's Profile U2U Member Reply With Quote

Mine was nearly a month from breaking to return when it went bust.
Nath
Member

Registered: 3rd Apr 02
Location: MK
User status: Offline
17th Apr 08 at 18:11   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Joe
Mine was nearly a month from breaking to return when it went bust.


Same
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
17th Apr 08 at 18:15   View User's Profile U2U Member Reply With Quote

Can I demand to pay only 11/12's of the price?
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
17th Apr 08 at 18:18   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Cosmo
Can I demand to pay only 11/12's of the price?

of what, mines 1 year 10months old, im paying nothing
Blade_sri
Member

Registered: 23rd Apr 03
Location: Pop
User status: Offline
17th Apr 08 at 18:21   View User's Profile U2U Member Reply With Quote

got it back after 3 weeks, also got a months free xbox live! WOW!
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
17th Apr 08 at 18:23   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by JM_16v
quote:
Originally posted by Cosmo
Can I demand to pay only 11/12's of the price?

of what, mines 1 year 10months old, im paying nothing


I think you missed the point.

Im saying if you'll be missing it for part of the year then you shouldnt have to pay full price for the system in the first place.

I went with the ration of 1 month in 12 it being missing.
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
17th Apr 08 at 18:37   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Nath
What a machine
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
22nd Apr 08 at 06:40   View User's Profile U2U Member Reply With Quote

"Device received at service center. It will require up to ten business days to repair or replace your console."
Russ
Member

Registered: 14th Mar 04
Location: Armchair
User status: Offline
22nd Apr 08 at 06:47   View User's Profile U2U Member Reply With Quote

mine is fucked, but it hasnt got ring of death so i doubt they will touch it. my mates had really bad artifacts the other day playing cod
RyanSxi
Member

Registered: 26th Jul 06
User status: Offline
22nd Apr 08 at 09:12   View User's Profile U2U Member Reply With Quote

Mines got the ring of death, tried to fill out the online form but wudnt accept my serial number? Gonna have to ring them tonight I think
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
23rd Apr 08 at 10:28   View User's Profile U2U Member Reply With Quote

got a email, was posted off yesterday back to me
ed
Member

Registered: 10th Sep 03
User status: Offline
23rd Apr 08 at 10:37   View User's Profile U2U Member Reply With Quote

So how many people have owned a faultless device? Seems that they were poorly tested when prototyped
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
23rd Apr 08 at 10:49   View User's Profile U2U Member Reply With Quote

mine lasted 1 year 10 months which apprently is a long time
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
29th Apr 08 at 06:28   View User's Profile U2U Member Reply With Quote

29th April it arrived i wasnt here to sign for it but thats the offical date
15days then well 11working days i think is quiete good from call to return
pow
Premium Member

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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
29th Apr 08 at 08:18   View Garage View User's Profile U2U Member Reply With Quote

I still think its awful that they just die after less than a year.
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
29th Apr 08 at 08:23   View User's Profile U2U Member Reply With Quote

Mine died just before its second birthday (although I did buy it off ebay) which means I got a fairly good deal, £180 for a premium system plus extras (another wireless controller etc etc) and then after a year of use i get a brand new console for free again
Kerry
Member

Registered: 5th Oct 01
Location: Norwich
User status: Offline
29th Apr 08 at 09:38   View User's Profile U2U Member Reply With Quote

do you get new or do they just mend the old one?
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
29th Apr 08 at 10:20   View User's Profile U2U Member Reply With Quote

They gave me a new one afaik - it went off a manky cream colour cos the person who had it before me smoked around it and it stunk of fags, the new one came back smelling like it was fresh out the factory. It also came back Ipod white as opposed to tobacco yellow
JM_16v
Member

Registered: 17th Oct 05
Location: Essex Drives: GLC63S
User status: Offline
29th Apr 08 at 12:11   View User's Profile U2U Member Reply With Quote

dont know they re delivered today and i wasnt in im not fucking happy, i really want the fucking thing back and im ready top tear someones head off cos they tried in the morning and not in the afternoon and GGRRR im really pissed off and theres nothin i can do
Liam
Member

Registered: 19th Jan 06
Location: Stafford
User status: Offline
29th Apr 08 at 20:26   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ed
So how many people have owned a faultless device? Seems that they were poorly tested when prototyped


Both of mine have been fine (TOUCH WOOD ) had my 1st one for 18 months, sold it to pay for driving lessons, and had this 1 since Dec and its all good.

 
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