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Author Sky Broadband
corsa.v6
Member

Registered: 10th May 06
Location: in my caravan all over
User status: Offline
7th Apr 09 at 18:41   View User's Profile U2U Member Reply With Quote

what do you think to the customer service ?

[Edited on 08-04-2009 by Ian]
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
7th Apr 09 at 19:48   View User's Profile U2U Member Reply With Quote

I've called them twice. First time was regarding static IPs. Customer service was so bad i wanted to hang myself. Second time was regarding changing my router as the one they provided was wank. Customer serivce was awsome.

[Edited on 07-04-2009 by Andrew]
corsa.v6
Member

Registered: 10th May 06
Location: in my caravan all over
User status: Offline
7th Apr 09 at 20:06   View User's Profile U2U Member Reply With Quote

ive been to the highest stress level there is nearly crushing phones lol.

on hold 20 mins on a mobile to get through to be in the wrong section when i chose the correct options.
then you get a paki ....................

im off to bt broadband
John
Member

Registered: 30th Jun 03
User status: Offline
7th Apr 09 at 20:07   View User's Profile U2U Member Reply With Quote

at moving to BT because of sky's bad customer service.
corsa.v6
Member

Registered: 10th May 06
Location: in my caravan all over
User status: Offline
7th Apr 09 at 20:13   View User's Profile U2U Member Reply With Quote

defiantly
i dont no who makes them menus upbut there fooked.

you no what the dirty basterds did.

because with bt 0845 and 0870 numbers are free after 6pm
sky changed there number to 08442 the dodgy bastardos
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
7th Apr 09 at 20:14   View User's Profile U2U Member Reply With Quote

BT is a bad move

My old man has BT and i phoned them for the user name and password for the account so i could replace the old BT Voyger 2000 with a Netgear DG384. I was told i couldn't have the details and would have to cancel the contract and sign up again for the details. WTF! Canceled the lot and went with Sky.

They also charge silly amounts of money for a package you can get a lot cheaper else where.

When i canceled my phone and broadband last year, BT kept telling me they owe me money. Received a total of 3 cheques in the end.
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
7th Apr 09 at 20:15   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by corsa.v6
defiantly
i dont no who makes them menus upbut there fooked.

you no what the dirty basterds did.

because with bt 0845 and 0870 numbers are free after 6pm
sky changed there number to 08442 the dodgy bastardos


Calls to Sky are free if you have your line rental with them is it not
a_j_mair
Member

Registered: 23rd Jan 04
Location: Scotland
User status: Offline
7th Apr 09 at 20:16   View User's Profile U2U Member Reply With Quote

i have sky broadband and phone

never had any problems
corsa.v6
Member

Registered: 10th May 06
Location: in my caravan all over
User status: Offline
7th Apr 09 at 20:18   View User's Profile U2U Member Reply With Quote

its £25 a month free home hub

sky was £15 but by the time your phone bill comes bt will be cheaper lol
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
7th Apr 09 at 20:26   View User's Profile U2U Member Reply With Quote

I just use my mobile anyway so it doesn't really matter what they charge for calls Only have the line in for BB.

Sky do a good deal for what i want. Just need to sort out the TV
swill_omnibus
Member

Registered: 12th Dec 07
Location: : S. wales Drives: Dodge Caliber
User status: Offline
7th Apr 09 at 21:07   View User's Profile U2U Member Reply With Quote

Whats SKY broadband like overall?

Don't they do a SKY,TV and phone deal?

Im looking into changing my broadband now and considering either SKY or BT ( )

[Edited on 07-04-2009 by swill_omnibus]
corsa.v6
Member

Registered: 10th May 06
Location: in my caravan all over
User status: Offline
7th Apr 09 at 21:11   View User's Profile U2U Member Reply With Quote

im being serious here

bt is the better

its worth the extra £9 all day as sky is now £15 a month bt is £24 for a decent package

[Edited on 07-04-2009 by corsa.v6]
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
8th Apr 09 at 06:14   View User's Profile U2U Member Reply With Quote

Do not go to BT Broadband its shite, trust me. Why do you want to pay extra for the same level of shit broadband you can get anywhere else?? If you are in a cable area get VMCable, if not, just go for the cheapest unlimited 8/16mb (whichever you are) package, they are all the same speed give or take
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
8th Apr 09 at 07:58   View User's Profile U2U Member Reply With Quote

Are people still using BT Broadband even though they are total wank? LMFAO
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
8th Apr 09 at 08:23   View User's Profile U2U Member Reply With Quote

Im using it as I am tied into the contract, thats the one and only reason
MarkM
Member

Registered: 11th Apr 01
Location: Liverpool
User status: Offline
8th Apr 09 at 08:45   View User's Profile U2U Member Reply With Quote

If you take SKY TV...the BB and the phone line you get free line rental saving you £15 pm...and you get the base package BB 2MB for free. Or if you want the 8MB package its only £5 a month.
MarkM
Member

Registered: 11th Apr 01
Location: Liverpool
User status: Offline
8th Apr 09 at 08:46   View User's Profile U2U Member Reply With Quote

I get all three services...including SKY Sports etc for £37.50 a month.

Can't beat that tbh
a_j_mair
Member

Registered: 23rd Jan 04
Location: Scotland
User status: Offline
8th Apr 09 at 10:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by MarkM
I get all three services...including SKY Sports etc for £37.50 a month.

Can't beat that tbh


i get all three services with free anytime calls to 01, 02 and 03 numbers

and skyworld for £32.50
MarkM
Member

Registered: 11th Apr 01
Location: Liverpool
User status: Offline
8th Apr 09 at 12:35   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by a_j_mair
quote:
Originally posted by MarkM
I get all three services...including SKY Sports etc for £37.50 a month.

Can't beat that tbh


i get all three services with free anytime calls to 01, 02 and 03 numbers

and skyworld for £32.50


Yeah mine includes free calls too... I didnt include it as that is the minimum expected of a telephone package these days.




 
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