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Author Just got Redeye on my XBOX : (
CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
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   28th Feb 09 at 18:21   View User's Profile U2U Member Reply With Quote

T.W.A.T



AND my wife never got an extended warrenty when she bought it over 12 months ago! What are my options except buying another???
Joe
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Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
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28th Feb 09 at 18:24   View User's Profile U2U Member Reply With Quote

Ring Microsoft, 3 year warranty on the red light issue. So it should be sorted for nothing.
CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
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28th Feb 09 at 18:33   View User's Profile U2U Member Reply With Quote

Really?? Thanks Joe
Gavin
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Registered: 3rd Apr 02
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28th Feb 09 at 18:36   View Garage View User's Profile U2U Member Reply With Quote

yep... ring them up, they'll send someone out to pick it up and it should be back with you in 7-10 days

Been through it myself and found the service easy and fairly quick


pew pew pew pewwwww
xa0s
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Registered: 4th Mar 08
Location: Dartford, Kent Car: Turbo'd Fabia vRS
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28th Feb 09 at 19:57   View User's Profile U2U Member Reply With Quote

Still, it shouldn't happen in the first place. It's hardly like they're doing you a favour.
N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
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28th Feb 09 at 20:45   View User's Profile U2U Member Reply With Quote

Microshaft suck. Nuff said.
Brett
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Registered: 16th Dec 02
Location: Manchester
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28th Feb 09 at 20:51   View Garage View User's Profile U2U Member Reply With Quote

Ring them asap. Mine was 7days from collection to being redelivered to my home. They'll collect from wherever you want too
N3CRO
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Location: Sandy, Bedfordshire
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28th Feb 09 at 21:21   View User's Profile U2U Member Reply With Quote

Mine went off to Germany yesturday, I miss it
corsa_godfather
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Registered: 6th May 03
Location: Greenock,Scotland
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28th Feb 09 at 23:04   View User's Profile U2U Member Reply With Quote

Il be gutted when this happens too mine,especially if its after the 3 years lol.

Think im going to wrap mine up in a towel if i get to 2 years 8 months without the red lights and overheat it so the lights come on and send it away and get it fixed
ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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28th Feb 09 at 23:11   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by corsa_godfather
Il be gutted when this happens too mine,especially if its after the 3 years lol.

Think im going to wrap mine up in a towel if i get to 2 years 8 months without the red lights and overheat it so the lights come on and send it away and get it fixed


lol that doesnt work , tried like hell to get mine to red ring after i kept getting disk read errors amongst other problems.

rapping it in a towel just gave me 2 red lights ( over heating) had the twatting thing in a towel kept on for 2 days and still didnt red ring, still i sent it away as it was and got a new system sent back.
N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
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28th Feb 09 at 23:16   View User's Profile U2U Member Reply With Quote

Wrapping it in a towel makes it work again!
Thats what I've been doing for the last month to mine but it work work forever.
So far I haven't had a 360 last a year, they always seem to get the RRoD in around 9-11 months.
CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
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1st Mar 09 at 00:10   View User's Profile U2U Member Reply With Quote

What's the number guys...i could look myself but i'm getting a million diff. ones
Brett
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Registered: 16th Dec 02
Location: Manchester
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1st Mar 09 at 00:24   View Garage View User's Profile U2U Member Reply With Quote

0800 587 1102
CORSA NUT
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1st Mar 09 at 13:05   View User's Profile U2U Member Reply With Quote

Cheers Brett
Jon_C
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Registered: 7th Dec 05
Location: Suffolk
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1st Mar 09 at 13:58   View Garage View User's Profile U2U Member Reply With Quote

Got my on 2 weeks after they first came out. Its bloody noisy but never had a problem with it
ajscorsa
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Registered: 30th Apr 02
Location: Perceton, North Ayrshire
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1st Mar 09 at 20:39   View User's Profile U2U Member Reply With Quote

you can also do it online via the xbox homepage at http://www.xbox.com/en-GB/

just click on support on the top right...then on "console repair" on the bottom right. once youve registered your device you can click on request a repair. theres even a special form for the red ring of death. probably quicker than listening to someone at customer services asking if you have checked your power supply, video cable, spoken the magic words over the console etc.

N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
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2nd Mar 09 at 13:43   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ajscorsa
you can also do it online via the xbox homepage at http://www.xbox.com/en-GB/

just click on support on the top right...then on "console repair" on the bottom right. once youve registered your device you can click on request a repair. theres even a special form for the red ring of death. probably quicker than listening to someone at customer services asking if you have checked your power supply, video cable, spoken the magic words over the console etc.




You have to contact UPS yourself then, Microshaft don't do it like they do over the phone.
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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2nd Mar 09 at 15:21   View User's Profile U2U Member Reply With Quote

They are spot on, mine went on a Tuesday. Picked up on a Thursday, had a brand new Xbox on my doorstep the following Tuesday.

Didn't bother to repair it just sent me a new one.
N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
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2nd Mar 09 at 15:54   View User's Profile U2U Member Reply With Quote

Niiiice. I'll hopefully have mine back on Friday then
Ojc
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Registered: 14th Nov 00
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2nd Mar 09 at 16:10   View User's Profile U2U Member Reply With Quote

They emailed me the stickers, rang UPS they picked it up in the afternoon. It was bang on. Good service.
Corsa_Quadz
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Registered: 24th Feb 08
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2nd Mar 09 at 16:26   View User's Profile U2U Member Reply With Quote

I read that i was something to do with the cooling fans getting clogged with dust ect.

It can also be if youur power cable is not plugged in properly, just check before and if you can on the next one (if you require it) you can buy and add-on fan pack from amazon for a few quid its probly worth it in the long run
Eck
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Registered: 17th Apr 06
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2nd Mar 09 at 18:23   View Garage View User's Profile U2U Member Reply With Quote

You don't get three red lights if the cables aren't connected properly. And isn't the red ring caused by the solder heating up and disconnecting from the wires? Either way, I'm glad I no longer own one
ssj_kakarot
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Registered: 29th Apr 03
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2nd Mar 09 at 18:26   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Eck
You don't get three red lights if the cables aren't connected properly. And isn't the red ring caused by the solder heating up and disconnecting from the wires? Either way, I'm glad I no longer own one


you get one red light if your power cable isnt plugged in correctly, 2 red lights for overheating and 3 red lights meens a general total system faliure.

Russ
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Registered: 14th Mar 04
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2nd Mar 09 at 18:35   View User's Profile U2U Member Reply With Quote

got mine back today, complete with new mobo and dvd drive
N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
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2nd Mar 09 at 18:45   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Eck
You don't get three red lights if the cables aren't connected properly. And isn't the red ring caused by the solder heating up and disconnecting from the wires? Either way, I'm glad I no longer own one


I don't think its to do with overheating, otherwise the towel trick wouldn't work, it'd just make it go pop.

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