Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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never had this before, but basically its making no sound. nothing when unlocking or locking the phone, no ringer, no text alerts.
when i press buttons on side of the phone that usually bring up the ringer icon in the centre of the phone with a bar under it, the bar isn't there at all. can't adjust it. if i go to sound settings, i can see the ringer, can slide it to the top, it makes the ring tone etc, then go back to lock phone and no sound. there is nothing plugged into it, started doing this a couple of hours ago.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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just plugged it in, making no noise when charging etc either as it normally beeps. can set it on vibrate only with the silent slider, switch it back it displays ringer with no adjustment in it again.
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XE Col
Premium Member
Registered: 23rd May 10
Location: Rochdale, AKA:Boissy07
User status: Offline
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tried resetting?
hold lock button and home button until phone goes off and apple logo appears again.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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yeah re set it a couple of times. makes an unlock sound then nothing again.
see pic of ringer icon I'm on about? usually there is a bar under it where it adjusts the volume, there is nothing.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Does your iPhone have a passcode?
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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no?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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OK, just I heard of someone having the same problem when theirs had a passcode.
I assume if you try to watch a YouTube video for example you can't move the slider to hear any sound?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Also - take a look at this and see if that helps?
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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there is no slider for sound on youtube, or the iPod function just had a check then. wtf.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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could be a mute button failure?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Did you look at the link I posted?
http://support.apple.com/kb/TS1205
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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yep. it does ring however.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Plugged in some headphones?
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ed
Member
Registered: 10th Sep 03
User status: Offline
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There's a little switch in the bottom of the headphone jack, if you spill snakebite down the inside of your phone then it gets stuck down and stops the earpiece working properly. Plug and unplug some headphones into the jack rapidly to try and budge it, some IPA electronics cleaning stuff can also fix it.
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jay26
Member
Registered: 22nd Feb 08
Location: North Lincolnshire
User status: Offline
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It sounds like its stuck in headphone mode, plug them in and out a few times it should sort it out
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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tried that as soon as i plug headphones in have a ringer level option, remove it goes. smashed them in and out many times, no change. ffs.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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Done nothing and it's working fine this morning. Weird.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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And now it's stopped again. Might make use of the insurance money i pay and get it sorted.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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How old is it? Take it to Apple and get it sorted - if it's out of warranty then it'll be £120 max.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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2 years old ed. contract is just up for renewal.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Can you still make and receive calls on it?
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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Will be the ringer unit at the bottom of the phone.
I can fix no problem if u wish.
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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reading again- mute button failure.
does it play music ok and people can hear you when u make calls? no problem with reception?
[Edited on 20-06-2012 by Munchie]
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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Yeah no problems with calls. It still rings with sound just keypad text alerts etc nothing. Alarm clock still works which is handy.
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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My iPad did this. I had to assign the slide switch to be used to lock the screen, turn off iPad, back on then change switch to make it silence it and it's worked since.
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