LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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t-mobile just told me that i cant reduce my tarriff until the last month of my contract!?!? now i can upgrade at the end of the month but if i change to the g1 tarriff i wont keep the current £5 a month discount i get and probably wont get the phone for free so i thought i might as well just get a new contract on the g1 reduce mine to £15
with my discount i could end my current contract for £30 but now told i cant do this? surely thats not right as this wasnt in the terms of the contract i signed? 
come on mobile guru's help me out!!!
[Edited on 10-11-2008 by lee_wee]
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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grrr they def wont let me change tariff at all, how do i complain? who regulates the networks?
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Icy
Member
Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
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Cant u do it online on ya tmob page?
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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They let me upgrade my tariff to a higher one. Downgrading shouldn't be a problem which reminds me i need to do this still 
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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nope not allowed to downgrade at all untill last month, effective from 01/10/08
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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its new terms there have got in, i tryed to do it afew months back. its very poor i think!!!
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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quote:
Originally posted by lee_wee
nope not allowed to downgrade at all untill last month, effective from 01/10/08
if you agreed to a contract before this date , morally they should do something. legally though, they can do what they want.
tbh, they have got to maintain a steady revenue to pay for the new handset so really, you need to either get a decent service provider, or kick off tae fuck.
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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Just spoke to them and that wouldn't downgrade me to the lowest tariff till my final month. But cos i upgraded my tariff months ago they could take me back down to that, which was better than nothing.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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thing is, i want a g1, so they can downgrade me and take £50 of me for 4 months then £40 for another 14, or stick to their guns and lose me completely in 4 months and my mum in 2 weeks.
they dont seem to playin ball 
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