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Author Orange - What is the proof of purchase?
welshdude
Member

Registered: 6th Feb 03
Location: Swansea. Drives: 2006 Impreza STI
User status: Offline
20th Jun 06 at 11:55   View User's Profile U2U Member Reply With Quote

I've got an sony k750i on contract with orange. Its got the usual faulty joystick.

I just went into the orange shop but they couldn't send the phone off because I didn't have any proof of purchase.

I ordered the phone from the orange website if that helps?
Doug
Member

Registered: 8th Oct 03
User status: Offline
20th Jun 06 at 11:58   View User's Profile U2U Member Reply With Quote

E-mailed invoice that you can print off?
welshdude
Member

Registered: 6th Feb 03
Location: Swansea. Drives: 2006 Impreza STI
User status: Offline
20th Jun 06 at 12:10   View User's Profile U2U Member Reply With Quote

Unfortunately I didn't keep the email
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
20th Jun 06 at 12:23   View User's Profile U2U Member Reply With Quote

there should be a dispatch note with it thats your receipt.

If not ring customer services and tell em your situation can they send a letterheaded paper with the IMEI date you upgraded and model of phone and get them to authenticate it for you

welshdude
Member

Registered: 6th Feb 03
Location: Swansea. Drives: 2006 Impreza STI
User status: Offline
20th Jun 06 at 13:38   View User's Profile U2U Member Reply With Quote

Thanks jambo
Munchie
Member

Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
20th Jun 06 at 23:28   View User's Profile U2U Member Reply With Quote

or i can do it

 
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