p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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Has any one resolved it ? I just spoke to a lady (or man) couldn't tell, and they said my order has been cancelled as the codes were invalid or something like that. Obviously they didn't even notify me about this or anything like that at all, so piss poor customer service, and she was a bit rude on the phone, so all in all don't use the bastards as they are quite clearly shit.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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I've yet to get a reply to my 'query'. So I'll probably give them a call. Not sure if the money has been taken yet though.
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p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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quote:
Originally posted by Nath
I've yet to get a reply to my 'query'. So I'll probably give them a call. Not sure if the money has been taken yet though.
They won't take it, but they said something about it being in your 'suspense' account, and you need your ban to transfer it back in to your account.......
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DannyB
Premium Member
Registered: 6th Feb 08
User status: Offline
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What a fucking mess  who was it that said to use woolies 
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Glad I wasn't a cheapskate.
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p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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quote:
Originally posted by DannyB
What a fucking mess who was it that said to use woolies
I know fucking great. Woolies, I'm glad you fucking shut down you bunch of assholes 
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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I used to work for Woolies too 
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p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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Thousands of very annoyed people! 
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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TBH it was worth a go. Not a massive inconvenience. Just a query form on their site and maybe now a phone call.
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p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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quote:
Originally posted by Nath
TBH it was worth a go. Not a massive inconvenience. Just a query form on their site and maybe now a phone call.
To not even notify me is bad customer service. I could of ordered it from another website with the time I've wasted. I am a bit pissed off with what's happened tbh.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by corsadee
quote:
Originally posted by Nath
TBH it was worth a go. Not a massive inconvenience. Just a query form on their site and maybe now a phone call.
To not even notify me is bad customer service. I could of ordered it from another website with the time I've wasted. I am a bit pissed off with what's happened tbh.
Yeah I know. Pretty much why they no longer exist on the High Street anymore
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Were you ordering it for a PS3 or an Xbox?
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p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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quote:
Originally posted by mwg
Were you ordering it for a PS3 or an Xbox?
PS3
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Well that's kind of messed my joke up.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by mwg
Well that's kind of messed my joke up.
I thought that was your aim
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A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
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I raised a dispute via Paypal, last week, I have to wait until 4/11 to escalate it to a claim. Which i will do, hopefully paypal will get involved then and refund me. Woolies themselves were useless, the money(£25) left my account on the day i paid
[Edited on 02-11-2010 by A2H GO]
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Xs
Member
Registered: 12th Apr 02
Location: Lanarkshire
User status: Offline
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Mine wasnt cancelled, they just charged me £45. I had to phone up and cancel it.
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A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
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Just had an email to say my dispute has been closed. Checked my paypal and the £25 shows as refunded, still not showing in my account as yet.
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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Its part of the VERY group, avoid at all costs 
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James
Member
Registered: 1st Jun 02
Location: Surrey
User status: Offline
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I had a call confirming my delivery address, followed by an email saying my order had been processed with the price at £25. Will wait and see if it arrives and how much is taken from my card.
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Neil
Member
Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
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It's not Woolworths anymore is it.. It's Very group operating under the woolworths domain name... I paid with Paypal, rang them and they were nice enough.. apparently the code is only valid when you open a credit account with Very. They refunded the Paypal payment the next day.
Although... shouldn't have had to ring them to find out it wasn't valid...
[Edited on 03-11-2010 by NeilM]
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brebaz
Member
Registered: 11th Dec 09
Location: newcastle
User status: Offline
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quote:
Originally posted by mwg
Glad I wasn't a cheapskate.
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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quote:
Originally posted by mwg
Glad I wasn't a cheapskate.
So you won't be buying it for £25 on release day then? You will instead be paying £40 to have it delivered to your door potentially 1 or 2 days late...
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by brebaz
quote:
Originally posted by mwg
Glad I wasn't a cheapskate.
Hindsight is awesome.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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Just got a reply, for no stated reason they have not honoured the discount codes so have cancelled my order and will issue a refund.
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